Summary
Overview
Work History
Education
Skills
Timeline
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Richard Garner

Matteson,IL

Summary

Accomplished professional with a robust background in operational improvement and customer service, notably at Comcast. Expertise in project organization and regulatory compliance, enhancing business operations and client satisfaction. Proven track record in supervision and team building, achieving significant operational enhancements and fostering a collaborative work environment.

Overview

20
20
years of professional experience

Work History

Comm Tech 4

Comcast
08.2016 - 08.2023
  • Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
  • Performs routine troubleshooting calls: troubleshoots the plant through distribution cable to the node in order to restore customer video, CHSI, or CDV as required.
  • Performs underground location of existing plant using system prints and cable.
  • Knowledge of PC desktop

Sales Representative/Truck Driver Laborer

Discounts Rugs and Furniture
05.2003 - 08.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Unload and load goods by directing trucks to shipping doors or designated areas.

Industrial and Environmental Laborer

K Plus
11.2008 - 10.2013
  • Oversaw the planning, design, and implementation of energy conservation projects.
  • Assisted in reducing contamination levels by conducting groundwater sampling and treatment operations.
  • In charge of supervising and educating team members on best practices for field operations leading by example and attending to group needs.

Education

High School Diploma -

Rich Central Highschool
Olympia Fields, IL

Prairie State College
Chicago Heights, IL

Skills

Regulatory compliance

Operational improvement

Project organization

Customer service

Supervision

Business operations

Team building

Communications

Timeline

Comm Tech 4

Comcast
08.2016 - 08.2023

Industrial and Environmental Laborer

K Plus
11.2008 - 10.2013

Sales Representative/Truck Driver Laborer

Discounts Rugs and Furniture
05.2003 - 08.2016

High School Diploma -

Rich Central Highschool

Prairie State College

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Richard Garner