Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya Hopkins

San Antonio

Summary

Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

San Antonio State Supported Living Center
San Antonio
06.2025 - Current
  • Provided guidance and support to ensure safety of individuals served.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Monitored client's well-being, safety, and comfort under physician direction.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained detailed records of services performed on clients.

Certified Pharmacy Technician

Walgreens Pharmacy
San Antonio
01.2025 - 06.2025
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Maintained clean and organized pharmacy shelving and work areas.

Warehouse Worker

amazon fulfillment center
San Antonio
11.2023 - 04.2025
  • Maintained accurate inventory records using computerized tracking systems.
  • Processed returns of defective merchandise as required.
  • Operated scanners, computers, and other equipment to track orders.
  • Verified accuracy of incoming shipments against purchase orders.
  • Used scanners to track parcel information, condition or receipt.

Education

High School Diploma -

Sam Houston High School
San Antonio, TX
05-2024

Pharmacy Technician Certification - Pharmacy

Kaplan College
San Antonio, TX
06-2013

Skills

  • Medication management
  • Inventory control
  • Behavior monitoring
  • Client documentation
  • Service planning
  • Customer service
  • Effective communication
  • Data entry
  • Problem solving
  • Patient assessments

Timeline

Direct Support Professional

San Antonio State Supported Living Center
06.2025 - Current

Certified Pharmacy Technician

Walgreens Pharmacy
01.2025 - 06.2025

Warehouse Worker

amazon fulfillment center
11.2023 - 04.2025

High School Diploma -

Sam Houston High School

Pharmacy Technician Certification - Pharmacy

Kaplan College