LaToya Jackson
Dolton,IL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Multiple Store Manager
Claire's Boutique
06.2019 - Current
- Increased store performance by implementing effective sales strategies and staff training programs.
- Managed multiple store locations for consistent brand representation and customer satisfaction.
- Streamlined inventory management processes for improved product availability and reduced shrinkage.
- Analyzed key financial metrics to identify areas of opportunity for cost savings and revenue growth.
Fashion Fair Cosmetics
Carson Pirie Scott & Co
01.2016 - 04.2019
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
Education
South Suburban College of Cook County
South Holland, IL07.2010
High School Diploma -
William Rainey Harper High School
06.2001
Skills
- Customer Service
- Organizational Skills
- Team Leadership
- Budget Management
- Visual Merchandising
- Employee Engagement
Timeline
Multiple Store Manager
Claire's Boutique
06.2019 - Current
Fashion Fair Cosmetics
Carson Pirie Scott & Co
01.2016 - 04.2019
South Suburban College of Cook County
High School Diploma -
William Rainey Harper High School