LaToya Johnson

• Demonstrated flexibility, adapting quickly to changes in shift schedules or workload requirements as needed.
• Improved warehouse organization by accurately stowing inbound items in designated locations.
• Ensured accurate inventory counts by diligently scanning and recording all incoming products.
• Separated damaged items from functional ones before placing on shelves.

Loading boxes on truck

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.