Latoya Johnson
West Monroe,LA
Summary
Motivated professional with a proven track record at Premier One Logistics, LLC, excelling in data accuracy and efficient document processing. Skilled in AR/AP and conflict resolution, adept at enhancing customer relations and team development. Demonstrated ability to streamline operations, achieving significant improvements in data management and office efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Premier One Logistics, LLC
02.2024 - Current
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Followed established procedures to enter and process data correctly.
- Verified accuracy of data entered into system to produce error-free reports.
CNA
St Francis Medical Center
05.2022 - 05.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Receptionist Administrator
Richland Medical Center
05.2019 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Handled complaints and questions, and re-directed calls to other team members.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
High School Diploma -
Mangham High School
Mangham, LA05.2019
Skills
- Professional and mature
- AR/AP
- Document processing
- Proofreading
- Office Equipment Maintenance
- Fee Collection
- Guest Relations
- Payment Collection
- File Organization
- Document retrieval
- Call Management
- Scheduling
- Call center experience
- Team Development
- Customer Relations
- Conflict Resolution
- Active Listening
- Sales expertise
Certification
- CNA - Certified Nurse Assistant
Timeline
Data Entry Clerk
Premier One Logistics, LLC
02.2024 - Current
CNA
St Francis Medical Center
05.2022 - 05.2024
Receptionist Administrator
Richland Medical Center
05.2019 - 05.2022
High School Diploma -
Mangham High School
- CNA - Certified Nurse Assistant
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