Latoya Martinez
1612 Haight Ave/Apt. #3 Bronx, NY,NY
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Safe & Secure Protective Services, Inc. Excelled in team collaboration and problem-solving, boosting territory revenue significantly. Demonstrates exceptional organizational skills and a friendly, positive attitude, ensuring high standards of service and security.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parks Assistant (Seasonal)
New York City Parks Dept
12.2017 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Security Guard/Central Dispatcher
Safe & Secure Protective Services, Inc
02.2012 - 11.2017
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Worked as assistant to site manager regulating schedules, and answering telephone as central dispatcher
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols assessing for any property damages.
- Worked effectively with management in resolving client issues
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Senior Field Sales Representative (Seasonal)
Safelink
06.2015 - 06.2016
- Supervised four junior team members
- Supported team members with ongoing coaching and mentoring, fostering a high-performing sales culture.
- Increased territory revenue by effectively managing a portfolio of key accounts.
- Optimized product positioning through in-depth market research and competitive analysis.
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Computer Skills
- Organizational Skills
- Organization and Time Management
Certification
- Licensed NYS security Guard
Timeline
Parks Assistant (Seasonal)
New York City Parks Dept
12.2017 - Current
Senior Field Sales Representative (Seasonal)
Safelink
06.2015 - 06.2016
Security Guard/Central Dispatcher
Safe & Secure Protective Services, Inc
02.2012 - 11.2017
- Licensed NYS security Guard
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