Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

LaToya McDougald

Waco,USA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2026
2026
years of professional experience

Work History

CSR/ Food Captain

Circlek Stores
2023 - Current
  • Prepare and serve food to guest
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Room Attendant

HomeWood Suites by Hilton
2022 - 2024
  • Ensured cleanliness and organization of guest rooms to meet quality standards.
  • Assisted in inventory management of cleaning supplies and linens for efficient operations.
  • Collaborated with housekeeping team to prioritize tasks and maintain workflow efficiency.
  • Implemented best practices for sanitization and safety protocols in guest areas.

Production Worker

Total Placement
01.2023 - 01.2023
  • Feed Robot and pack for shipment

Order Picker / Puller

Unlimited Placement
01.2022 - 01.2023
  • Pull and pick customer order via order slip.

Packing Operator

Adecco Staffing
01.2020 - 01.2021
  • Pack product / item for distribution

Production / Material Handler

Steelcase / Lyons Staffing
01.2018 - 01.2019
  • Supply materials to the production lines. Build product according to specifications. Pack products according to order.

Education

Diploma - Medical Office Assistant

Bryant and Stratton College
Buffalo, NY
01.2022

Associate of science - Medical coding

Herzing University
Birmingham, AL
01.2021

Skills

  • Assembly protocols
  • Power Tools
  • Material loading and unloading
  • Computer proficiency
  • Scheduling
  • Client relations
  • Quality control
  • Call center operations
  • Microsoft Office Suite
  • Appointment scheduling
  • Reading comprehension
  • Order fulfillment
  • Microsoft PowerPoint
  • Live chat support
  • Multi-line phone talent
  • Order processing
  • Materials transport
  • Call center experience
  • Customer focus
  • Complaint handling
  • CRM software

Websites

Timeline

Production Worker

Total Placement
01.2023 - 01.2023

Order Picker / Puller

Unlimited Placement
01.2022 - 01.2023

Packing Operator

Adecco Staffing
01.2020 - 01.2021

Production / Material Handler

Steelcase / Lyons Staffing
01.2018 - 01.2019

Diploma - Medical Office Assistant

Bryant and Stratton College

Associate of science - Medical coding

Herzing University

CSR/ Food Captain

Circlek Stores
2023 - Current

Room Attendant

HomeWood Suites by Hilton
2022 - 2024

Similar Profiles

CREATE PROFILE