LATOYA MORRIS
Pompano Beach,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Assistant Makeup Artist
Diva Beats LLC
09.2023 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the safety of all clients.
- Assisted lead makeup artist in preparing clients for photo shoots, ensuring a professional and efficient process.
- Sanitized makeup tools to avoid spread of infection.
- Scheduled onsite and offsite makeup appointments for clientele.
- Answered phone calls and answered questions from potential customers.
Cashier
Burger King
06.2022 - 08.2023
- Operating cash registers, greeting customers, taking food and drink orders, and completing transactions
- Opening and Closing Routines
- Maintained accurate register totals by carefully counting and securing cash
- Issue receipts, refunds, credits, or change due to customers
- Trained new team members in cash register operation, stock procedures and customer service
- Assisted customers with product-related questions, feedback and complaints
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
Inventory Associate
WIS International
03.2022 - 06.2022
- Traveled weekly to customer locations across their region
- Scanned barcodes for current inventory at Customer locations to provide them with proper inventory information that will assist them in making better business decisions and better supporting their customers
- Used inventory management system to maintain accurate order records.
Customer Service Representative
WellCare Health Plans Inc.
02.2018 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Ensure HIPPA regulations are maintained within immediate environment
- Handling inbound calls by assisting members with high level of accuracy and efficiency
- Act, dress, and behave in a professional manner to reflect a positive image of the company.
Education
GED -
Dave Thomas East
Pompano Beach, FL06.2001
Skills
- Appointment Scheduling
- Customer Communication
- Cash Counting Machine Operations
- Order Taking
- Money Handling
- Daily Logs
- Inventory Tracking
- Data entry proficiency
- Patient Registration
- Phone and Email Etiquette
- Cleaning and sanitizing
- Sweeping and Mopping
Awards
Employee of the Month
Timeline
Assistant Makeup Artist
Diva Beats LLC
09.2023 - Current
Cashier
Burger King
06.2022 - 08.2023
Inventory Associate
WIS International
03.2022 - 06.2022
Customer Service Representative
WellCare Health Plans Inc.
02.2018 - 12.2021
GED -
Dave Thomas East
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