LaToya Mustiful

Assist mentally impaired or emotionally disturbedpatients, working under direction of nursing andmedical staff. May assist with daily living activities, lead patients in educational and recreational activities, or accompany patients to and from examinations and treatment.

Skills used:

• Crisis intervention
• Patient care skills
• CPR
• Direct supervision skills
• De-escalation techniques
• Medication administration
• Conflict resolution

Assist patients while working under house manager and a supervisor. May assist with daily activities and daily ADL’s. Lead patients in daily training to better themselves for living outside of the community that they’ve been placed in.

Skills used:

• Cooking
• Cleaning
• Med pass
• In house training
• Help counting money
• Coping skills

Provide great customer service to all callers under the management of main supervisor. Make appointments for callers when needed. Provide productivity throughout the shift.

Skills Used:

• Typing
• Sell and promote
• Customer service
• Maintaining timing while on phone
• Bill adjustments
• Answering phones
• Reading the bill

Ensure packages were scanned and loaded onto vans and trucks properly. Report spills and took necessary precaution to be safe. Prevent falls and spills

Skill used:

• Loading and unloading vans
• Scanning packages
• Operating the assembly line

Assist patients under the care of house manager and supervisor. Assuring patients are accounted for and within arms reach if need be. Being positive at all times and supportive in anyway possible.

Skill used:

• Patient care
• Cooking
• Cleaning
• Assist with showers
• Assist with meds
• Resolving issues