Latoya Neal
Charlotte,NC
Summary
Adept at managing sensitive documents and streamlining office operations, I excelled as an Administrative Assistant Associate at Wells Fargo Advisors. My expertise in spreadsheet creation and critical thinking significantly enhanced organizational efficiency. Leveraging professional communication and document management skills, I consistently delivered exceptional support and customer service, contributing to a notable improvement in workflow processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant Associate
Wells Fargo Advisors
Charlotte, NC
02.2012 - Current
- Organized and maintained filing systems, both paper and electronic.
- Scheduled appointments and managed calendars for multiple individuals.
- Answered incoming calls and emails in a professional manner.
- Greeted visitors to the office and provided customer service support.
- Processed invoices, payments and other accounting related tasks.
- Assisted with onboarding of new hires including paperwork preparation.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Education
Associate of Business Administration -
Central Piedmont Community College
Charlotte, NC05-2005
Skills
- Verbal communication
- Spreadsheet creation
- Calendar management
- Document management
- Professional communication
- Sensitive material handling
- Critical thinking
Certification
- Diversity Inclusion Certification
Timeline
Administrative Assistant Associate
Wells Fargo Advisors
02.2012 - Current
Associate of Business Administration -
Central Piedmont Community College
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