LaToya Ritchie
Sunnyvale,CA
Summary
Certified Medical Assistant with extensive clinical experience in outpatient settings, skilled in patient intake, vital signs, and medication administration as well as phlebotomy. Demonstrated ability in office procedures and EKG testing, ensuring accurate patient assessments. Reliable and detail oriented, committed to delivering compassionate, patient centered care in fast paced environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Baker
Sprinkles Cupcakes
Palo Alto, CA
08.2023 - 01.2026
- Produced up to 1,000 cupcakes daily focusing on quality and consistency.
- Completed opening sanitation procedures and prepared workstations for efficient daily operations.
- Maintain strict sanitation and food-safety standards in a fast-paced production environment.
- Prepared ovens, baking stations, and production areas for daily operations.
- Packaged finished products for attractive display and sale to enhance customer appeal.
- Maintained clean, organized, and safe work areas throughout each shift.
- Monitor refrigerator and equipment temperatures to maintain safety.
- Coordinated with management to streamline daily production activities. with daily production and packaging operations.
Clinical Medical Assistant
Elite Medical Center
Sunnyvale, CA
02.2018 - 06.2019
- Documented patient medical histories and vital signs in EHR to ensure accurate records for ongoing care.
- Supported physicians during patient examinations and clinical procedures to enhance patient care delivery.
- Administered oral and injectable medications.
- Roomed patients and prepared them for examination.
- Instructed patients on medications, treatments, special diets, and physician recommendations to promote adherence and health outcomes.
- Conducted patient assessments and communicated relevant information to providers
- Performed EKG/ECG testing and other diagnostic procedures.
- Performed routine laboratory testing and assisted with specimen collection.
- Processed medication refill requests and communicated prescription information.
- Answered multi-line phones, scheduled appointments, and responded to patient messages.
- Utilized electronic health records and computer systems for patient documentation and office communication.
Education
Associate Degree - Clinical Medical Assisting
San Jose City College
San Jose, CA01-2018
Skills
- EHR/EMR Documentation
- Patient intake and preparation
- Vital Signs & Patient Assessment
- Medication Administration
- Phlebotomy & testing
- Diagnostic testing
- Patient education
- Medication requests
- Appointment Scheduling
- Infection Control
- CPR and first aid
- Microsoft Word & Computer Applications
- Medical Terminology
Certification
- NCCT Certified Medical Assistant - ID#1025544, BLS Certification current
Timeline
Baker
Sprinkles Cupcakes
08.2023 - 01.2026
Clinical Medical Assistant
Elite Medical Center
02.2018 - 06.2019
Associate Degree - Clinical Medical Assisting
San Jose City College