Latoya Roach
Columbia,SC
Summary
To obtain a challenging position that will enable me to use my present skills and provide the opportunity to acquire additional skills Highly-skilled phlebotomist with 2 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist/Lab Assistant
Octapharma Plasma
06.2023 - Current
- Perform venipunctures, operate automated plasmapheresis machines, maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
Production Tech
Trane Technologies
06.2020 - 05.2023
- Assembly line B
- Wall prep
- Prep walls for assembly of ac units
- Apply gasket, screws, door jams.
Tie end operator
Jushi USA Fiberglass Co., Ltd
11.2018 - 03.2020
- Tie in bobbins according to process sheet to feed to chopping machine
Customer Service Representative
Teleperformance
02.2017 - 07.2019
- Answer customer calls, provide excellent customer service, assist callers with questions and solutions pertaining to their direct tv accounts.
Call Center Associate/scheduler
MultiCare Health System
03.2016 - 02.2017
- Answer inbound calls, schedule pt appointments, verify insurance
CAE1
Amazon.com
07.2015 - 03.2016
- Pack customers orders in a timely manner and ship to customers
Education
High School Diploma -
Crestwood High School
Sumter, SC01.2010
Skills
- Positive Attitude
- Strong Work Ethic
- Communication
- Problem Solving
- Self confidence
- Flexibility
- Work Well Under Pressure
- Time Management
- Learning new concepts quickly
- Quick Learner
- Powerpoint
- Microsoft word
- Internet
- Copier
- Multi-Line Phone System
- Printers
- Cashier (1 year)
- Customer Service (2 years)
- Inventory
- Medical Terminology
- Typing
- Vital Signs
- Prep
- Assembly
- Machine Operator
- Production
- Manufacturing
- Communications
- Receptionist
- Security
- Sled training
- Phlebotomy
- Patient confidentiality
- Specimen Preparation
- Venipuncture
- Patient Care
- Medical terminology knowledge
Certification
Certified Phlebotomy Technician
Additional Information - References
- April Ambrocrombie, 803-239-3365
- Santana Sampson, 803-991-1220
- Brenda Kinder, 803-847-6411
Timeline
Phlebotomist/Lab Assistant
Octapharma Plasma
06.2023 - Current
Production Tech
Trane Technologies
06.2020 - 05.2023
Tie end operator
Jushi USA Fiberglass Co., Ltd
11.2018 - 03.2020
Customer Service Representative
Teleperformance
02.2017 - 07.2019
Call Center Associate/scheduler
MultiCare Health System
03.2016 - 02.2017
CAE1
Amazon.com
07.2015 - 03.2016
High School Diploma -
Crestwood High School