Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
LaToya Smith

LaToya Smith

Baytown

Summary

I am currently seeking an opportunity to transition back into a career in Retail Management. Over 8 years of experience working as a retail manager. I have a proven track record of achievement and a reputation for positive collaboration. Ability to work independently or working as a team. Assertive, hardworking, and determined to see results in whatever role I am in. Reliable and committed to finding the right employer that will benefit from my excellent experience, exceptional skills, and my energetic personality that I have to offer.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Memorial Hermann Hospital
Houston, TX
02.2022 - 04.2025

· Provided direct patient care as instructed by the nurse

· Check and document vital signs

· Assists patients daily with personal hygiene and physical needs

· Measure, document and report intake and output

· Obtain and document daily weight and performed phlebotomy, Foley Care, Bladder Scans and EKGs daily

· Performs blood sugar checks using blood glucose meter

· Report patient changes to the RN and acted as a transporter/runner when needed

· Acted as patient companion when needed

· Assisted with transfers, discharges and admissions

· Performed housekeeping needs on the unit

· Answer call lights and telephones and act as a receptionist for the unit

· Kept patient’s environment clean, performs comfort rounds, kept hallways clear, report safety issues and adhere to patient safety precautions

Patient Care Technician

Methodist Hospital
Baytown, TX
12.2018 - 02.2022

· Provided direct patient care as instructed by the nurse

· Check and document vital signs

· Assists patients daily with personal hygiene and physical needs

· Measure, document and report intake and output

· Obtain and document daily weight and performed phlebotomy, Foley Care, Bladder Scans and EKGs daily

· Performs blood sugar checks using blood glucose meter

· Report patient changes to the RN and acted as a transporter/runner when needed

· Acted as patient companion when needed

· Assisted with transfers, discharges, and admissions

· Performed housekeeping needs on the unit

· Answer call lights and telephones and act as a receptionist for the unit

· Kept patient’s environment clean, performs comfort rounds, kept hallways clear, report safety issues and adhere to patient safety precautions

Patient Care Technician

St Luke's Healthcare System
Houston, TX
01.2016 - 11.2018

· Provided direct patient care as instructed by the nurse

· Check and document vital signs

· Assists patients daily with personal hygiene and physical needs

· Measure, document and report intake and output

· Obtain and document daily weight and performed phlebotomy, Foley Care, Bladder Scans and EKGs daily

· Performs blood sugar checks using blood glucose meter

· Report patient changes to the RN and acted as a transporter/runner when needed

· Acted as patient companion when needed

· Assisted with transfers, discharges, and admissions

· Performed housekeeping needs on the unit

· Answer call lights and telephones and act as a receptionist for the unit

· Kept patient’s environment clean, performs comfort rounds, kept hallways clear, report safety issues and adhere to patient safety precautions

Store Manager

Toys R Us
Katy, TX
01.2008 - 02.2016
  • Open and close the store
  • Processed Payroll
  • Employee/Customer Relations
  • Organized employee meetings
  • Scheduling
  • Recruit train and supervise employees
  • Assist store manager with achieving financial goals and motivate all staff members
  • Make sure the store is clean, organized and safe
  • Handled cash register and daily sales report
  • Receive and organize shipment
  • Prevent loss or theft (shrinkage)
  • Review sales reports and store performance

Assistant Manager

The Children's Place
Katy, TX
11.2014 - 01.2016
  • Open and close the store
  • Processed Payroll
  • Employee/Customer Relations
  • Organized employee meetings
  • Scheduling
  • Recruit train and supervise employees
  • Assist store manager with achieving financial goals and motivate all staff members
  • Make sure the store is clean, organized and safe
  • Handled cash register and daily sales report
  • Receive and organize shipment
  • Prevent loss or theft (shrinkage)
  • Review sales reports and store performance

Assistant Manager

Lane Bryant
Houston, TX
01.2013 - 01.2014
  • Open and close the store
  • Processed Payroll
  • Employee/Customer Relations
  • Organized employee meetings
  • Scheduling
  • Recruit train and supervise employees
  • Assist store manager with achieving financial goals and motivate all staff members
  • Make sure the store is clean, organized and safe
  • Handled cash register and daily sales report
  • Receive and organize shipment
  • Prevent loss or theft (shrinkage)
  • Review sales reports and store performance

Education

Bachelor of Science - Healthcare Services Administration

University of Detroit Mercy
Detroit, MI
06-2010

Skills

  • Leadership skills
  • Excellent communication skills
  • Extraordinary customer service and support skills
  • Organization and time management skills
  • Sales and business skills
  • Great attention to detail
  • Technical skills
  • Conflict Resolution
  • Strong work ethic
  • Achieving company deadline by using various platforms to achieve project success

Accomplishments

  • Graduated in the top 5% of my class
  • Maintained a 3.8 GPA
  • Consistent dean's lister
  • Tutored other students in the program for 2 years
  • Received Professor recommendation letters for scholarships and employment

Certification

  • CNA - Certified Nursing Assistant

Interests

  • Walking me dogs
  • Listening to music
  • Watching reality tv
  • Travel
  • Spend time with family and friends

Timeline

Patient Care Technician

Memorial Hermann Hospital
02.2022 - 04.2025

Patient Care Technician

Methodist Hospital
12.2018 - 02.2022

Patient Care Technician

St Luke's Healthcare System
01.2016 - 11.2018

Assistant Manager

The Children's Place
11.2014 - 01.2016

Assistant Manager

Lane Bryant
01.2013 - 01.2014

Store Manager

Toys R Us
01.2008 - 02.2016

Bachelor of Science - Healthcare Services Administration

University of Detroit Mercy