Latoya Dehaven Spruill

• Support Executive Counsel in day to day operations of legislative law and insurance regulation.
• Managed the appeal process for insurance licensure, create hearing notices, hearing scheduling and related administrative procedure.
• Using agile methodology to lead cross-functional teams to transition the Legal Departments online applications to a Salesforce software solution in the implementation of Agile methodology
• Managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with department goals.
• Established effective communication among team members for enhanced collaboration and successful project completion.

• Day-to-day management of multiple large-scale sponsorship programs implemented in over 600 Chicago Public Schools and 1400 New York City Public Schools.
• Central point of contact for troubleshooting any programmatic needs related to enrollment, vendor obligations, sponsorship events and school commissions.
• Liaised with stakeholders across departments such as the Office of Finance, Department of Procurement, Facilities Department, Nutrition Support Services and Law Department.
• Consult on compliance with program regulations-monitoring compliance through school visits and communicating with administrators, partners and third parties.
• Create program communications including instructional documents, newsletter postings and presentation decks.
• Enhance processes to track results and communications between Sponsorship Program, School Principals and District Leadership both financial and programmatic.
• Enhanced operational performance by implementing effective SAP Basis administration strategies and monitoring tools.

• Supported the Chief Executive Office in leadership of the Office of School Food (12 Departments), Public School Athletic League (8 Departments) and Pupil Transportation (7 Departments).
• Successfully managed a multi-million dollar project to modernize front of house and back of house kitchen operations for 1475 schools.
• Planned, designed, and scheduled phases for the "School Food Modernization Project"
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.

• Assisted Executive Director of School Food & Nutrition Services in meeting operational goals across 11 departments.

• Managed communication to 5 Regional Directors by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.

• Preserved important, confidential files by developing electronic record keeping system, improving office efficiency to 100%.

• Optimized budget management by tracking expenses, processing invoices, and providing regular financial reports to the Executive Director.

• Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.

• Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.

• Consistently met or exceeded performance expectations in a fast-paced and dynamic work setting, demonstrating adaptability and resilience under pressure.

• Strengthened Executive Director relationships by serving as a liaison between Regional Directors and the Chief Executive Office.