Latoya Thomas
Sarasota,FL
Summary
To secure a position that challenges me to learn continuously and gives me the opportunity for professional growth and advancement.
Overview
21
21
years of professional experience
Work History
Claims Scrubber
Intercoastal Medical Group
Sarasota, FL
01.2016 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assessed medical claims to ensure accurate reimbursement and minimize denials.
- Conducted eligibility checks to confirm active insurance coverage for patients.
- Processed and submitted claims for timely reimbursement. Assisted in tracking claim statuses to ensure prompt resolution. Supported team members in maintaining accurate records of claims submitted.
- Executed daily closing procedures to ensure accurate financial reporting.
- Analyzed and applied appropriate modifiers to E/M codes and procedure codes to improve reimbursement processes.
- close journals/delete if shows no activity
Front Desk Staff Member
Intercostal Medical Group
Sarasota, FL
10.2004 - 01.2016
- Managed patient check-in and check-out to ensure smooth daily operations.
- Managed incoming phone calls to ensure effective communication and customer service.
- Inputted patient insurance information into the system to ensure accurate billing and coverage verification.
- Coordinated patient appointments, ensuring timely scheduling and efficient rescheduling processes. Assisted in managing patient cancellations, providing support to maintain smooth clinic operations. Facilitated communication between patients and healthcare providers to optimize appointment availability.
- Facilitated the acquisition and integration of previous images from external facilities into PACS system for comparative analysis.
- Scanning documents into patient charts
- Executed image burning processes onto CDs for distribution to various patient facilities.
- Requesting referrals from Emdeon/Availity
- Utilize knowledge of CPT/Diagnosis codes ICD9/ICD10
- Executed administrative duties to ensure efficient office operations.
- Ensured adherence to policies, procedures, and guidelines to maintain consistent quality standards.
Education
High School Diploma -
Booker High School
Sarasota, FL05-1999
Skills
- Exceptional customer support
- Adaptable learner
- Intergy System/EHR
- Medical Manager
- Payment Posting
- Work well under pressure
- Knowledge of HIPAA regulations
- Insurance Verifications
- Electronic Medical Records
- Understanding co-pay and deductible systems
- Medical office procedures
- Knowledge of PAC system
- Effective multitasking
- Adaptable and dependable
Languages
Spanish
Native or Bilingual
Timeline
Claims Scrubber
Intercoastal Medical Group
01.2016 - 03.2026
Front Desk Staff Member
Intercostal Medical Group
10.2004 - 01.2016
High School Diploma -
Booker High School