Latoya Tolar
camden
Summary
Dynamic and results-driven professional with over 12 years of experience in the medical field, eager to embrace new challenges and contribute to team success. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills that foster collaboration and enhance patient care. Proven ability to work effectively in independent settings while rapidly mastering new skills and technologies. Committed to continuous improvement and delivering high-quality results in fast-paced environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Treatment Auth Specialist
Montgomery Cancer Center
01.2023 - Current
- Explained reasons behind application denials and recommended further action.
- Managed intake of new claims and performed routine follow-ups.
- Entered client information and files into databases for further review and tracking.
- Responded to client inquiries and concerns and escalated complex problems to department supervisors.
- Coordinated with other departments to promote prompt processing of client applications.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Gathered financial information from clients regarding income, assets and debts.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
Data Entry Pharmacy Technician
SelectRx
07.2024 - 05.2026
- Processed and entered prescription data into pharmacy management systems accurately.
- Collaborated with pharmacists to verify prescription details and resolve discrepancies.
- Monitored compliance with regulatory standards during data entry activities.
- Contributed to a positive work environment through effective communication with colleagues, providing assistance when needed.
- Supported the pharmacy''s commitment to exceptional patient care by actively participating in process improvement initiatives.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
- Facilitated timely order processing by promptly entering customer information and medication details into the database.
Prior Authorization Pharmacy Technician
CVS Specialty Pharmacy
10.2023 - 03.2024
- Processed prior authorization requests efficiently, ensuring compliance with pharmacy regulations.
- Reviewed patient medication histories to verify eligibility for specialty medications.
- Collaborated with healthcare providers to resolve discrepancies in medication authorizations.
- Educated patients on prior authorization processes and requirements for therapy initiation.
- Expedited prescription fulfillment processes by efficiently entering data into computer systems, verifying dosages, and labeling medications accurately.
- Participated in continuing education opportunities to remain current on industry standards, best practices, and emerging trends in the field of pharmacy.
- Contributed to a positive work environment through effective communication, collaboration, and problem-solving efforts.
Pharmacy Buyer II
Montgomery Cancer Center
06.2019 - 01.2023
- Hospitals
- Patient Safety
- Purchasing
- Customer Service
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Tracked product and supply inventories and reported findings to supervisors.
- Negotiated prices, discount terms and transportation arrangements with suppliers.
- Developed product purchasing and sales strategies according to company budgets.
- Examined, selected and purchased merchandise consistent with specification requirements.
- Stayed abreast of market trends and anticipated consumer needs and purchasing habits.
- Collaborated with company managers regarding product pricing, promotions and markdowns.
- Kept records of vendor and supplier expenditures and organized financial documents into company databases.
- Assessed condition of shipped products upon arrival to meet quality standards.
- Monitored product margins and managed product resales.
Pharmacy Technician
Montgomery Cancer Center
05.2017 - 06.2019
- My role consisted of compounding, packaging and sometimes, delivery of the compounded medication.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Operated various diagnostic tools to determine repair plans.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
Certified Pharmacy Technician
Kaiser Permanente
03.2013 - 01.2017
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Established and updated patient profiles, medications and insurance details.
Pharmacy Technician
Target Corp
06.2012 - 03.2013
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
Education
Associate of Science -
H. Council Trenholm State Community College
Montgomery, AL, USA12-2022
Skills
- Documentation and Paperwork
- Record Keeping
- Data Entry
- Telephone Etiquette
- Project Management
- Paperwork Processing
- Authorizations Knowledge
- Document Preparation
- Supporting Pharmacy Operations
- FDA Drug Safety Guidelines
- Problem-Solving Skills
- Drug Inventory Control
- Call Center
- Medicare Part D
- Payer Policies Knowledge
Certification
- Certified Patient Account Representative
- 340 B
Timeline
Data Entry Pharmacy Technician
SelectRx
07.2024 - 05.2026
Prior Authorization Pharmacy Technician
CVS Specialty Pharmacy
10.2023 - 03.2024
Treatment Auth Specialist
Montgomery Cancer Center
01.2023 - Current
Pharmacy Buyer II
Montgomery Cancer Center
06.2019 - 01.2023
Pharmacy Technician
Montgomery Cancer Center
05.2017 - 06.2019
Certified Pharmacy Technician
Kaiser Permanente
03.2013 - 01.2017
Pharmacy Technician
Target Corp
06.2012 - 03.2013
Associate of Science -
H. Council Trenholm State Community College