LATOYA WATERS
Atlanta,GA
Summary
Compassionate Direct Support Professional known for productivity and efficient task completion. Skilled in behavior management, personal care assistance, and developing individualized support plans. Excel in communication, empathy, and patience to enhance client satisfaction and well-being.
Overview
20
20
years of professional experience
Work History
Direct Support Professional
Pathways Center
Newnan, GA
01.2025 - Current
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
Direct Support Professional
Incommunity Of Ga
Atlanta, GA
05.2019 - Current
- Administered medication as directed by physician.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
Driver
Commute My Kids
Atlanta, GA
10.2023 - 01.2025
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
Direct Support Staff
ResCare
Atlanta, GA
01.2014 - 05.2019
- Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
- Assisted clients with daily living tasks for increased autonomy and satisfaction.
- Improved client well-being by providing emotional support and fostering strong relationships.
- Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.
Cashier
Dollar Tree
Duluth, GA
08.2012 - 12.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Community Living Coach
United Cerebral Palsy
Tucker, GA
11.2009 - 05.2012
- Supported individuals through transitions into new environments or stages of life by providing emotional support and practical assistance during times of change.
- Supported individuals in achieving their personal goals through consistent motivation and encouragement.
- Increased resident satisfaction with community activities through personalized engagement strategies.
- Created opportunities for socialization and connection, organizing group outings and events within the community.
Environmental Health Services
Northside Hospital
Dunwoody, GA
08.2005 - 10.2009
- Contributed to efficient hospital operations by promptly responding to housekeeping requests and emergencies.
- Collaborated with nursing staff to address unique cleaning needs for patients with special requirements or conditions.
- Performed deep-cleaning tasks on a regular basis to maintain optimal cleanliness levels throughout the entire facility.
- Ensured compliance with safety regulations and protocols, minimizing accidents and hazards in the workplace.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
Education
Psychology -
Argosy University
Atlanta, GA01.2014
Diploma -
Penn Foster High School
Scranton, PA01.2010
Skills
- Compassionate Caregiving
- Behavior redirection
- First aid and safety
- Client Support
- Team collaboration
- Medication administration
References
References available upon request.
Timeline
Direct Support Professional
Pathways Center
01.2025 - Current
Driver
Commute My Kids
10.2023 - 01.2025
Direct Support Professional
Incommunity Of Ga
05.2019 - Current
Direct Support Staff
ResCare
01.2014 - 05.2019
Cashier
Dollar Tree
08.2012 - 12.2013
Community Living Coach
United Cerebral Palsy
11.2009 - 05.2012
Environmental Health Services
Northside Hospital
08.2005 - 10.2009
Psychology -
Argosy University
Diploma -
Penn Foster High School
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