Latoya Westbrook
York,PA
Summary
Forward-thinking professional with 20+ years of experience performing executive, administrative, and clerical tasks. Gifted at managing busy schedules, organizing projects, and providing stellar administrative support to the executive team. Analyzes, prioritizes, and completes tasks with professionalism and sound judgment.
Overview
20
20
years of professional experience
Work History
Second Deputy
Lancaster County Recorder Of Deeds
Lancaster, PA
05.2024 - Current
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee productivity to provide constructive feedback and coaching.
Residential Appraiser
Lancaster County Property Assessment
Lancaster, PA
05.2022 - 05.2024
- Inspected property to assess current market value.
- Documented type, construction and measurements of each piece of property and collected required field evidence to support conclusions.
- Appraised property values.
Deputy Clerk of Courts
Lancaster County Clerk of Courts
Lancaster, PA
10.2021 - 05.2022
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Executive Assistant
Lancaster County Commissioners Office
Lancaster, PA
10.2016 - 10.2021
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
Administrative Assistant 1
Lancaster County Planning Commission
Lancaster, PA
01.2011 - 10.2016
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Supported logistics for programs, meetings, and events, including room reservations, agenda preparation, and calendar maintenance.
Clerical Specialist
Lancaster County Domestic Relations
Lancaster, PA
11.2004 - 01.2011
- Completed clerical tasks such as filing, copying and distributing mail.
- Process regular Court/Appeal Orders and execute Bench Warrants
- Interacted with customers by phone, email or in-person to provide confidential information.
Education
Associates Degree - Computerized Office Management
Consolidated School of Business
Lancaster, PA06.2004
Skills
- Strong problem solver
- Self-starter
- Time Management
- Verbal & Written Communication
- Detail-Oriented
- 65 WPM
- Organization
- Strategic Planning
- MS Office Suite
- Resourceful
Timeline
Second Deputy
Lancaster County Recorder Of Deeds
05.2024 - Current
Residential Appraiser
Lancaster County Property Assessment
05.2022 - 05.2024
Deputy Clerk of Courts
Lancaster County Clerk of Courts
10.2021 - 05.2022
Executive Assistant
Lancaster County Commissioners Office
10.2016 - 10.2021
Administrative Assistant 1
Lancaster County Planning Commission
01.2011 - 10.2016
Clerical Specialist
Lancaster County Domestic Relations
11.2004 - 01.2011
Associates Degree - Computerized Office Management
Consolidated School of Business
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