Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya Williams

Tuskegee

Summary

Dynamic Licensed Nail Technician with a proven track record at Golden Shears Salon, excelling in manicure design and client consultation. Recognized for enhancing client satisfaction through exceptional service and innovative nail extensions. Strong ability to train and mentor junior staff, fostering a collaborative environment that boosts team performance and client loyalty.

Overview

19
19
years of professional experience

Work History

Licensed Nail Technician

Mimi and Toy Nails
01.2025 - Current
  • Provided high-quality nail services, ensuring customer satisfaction through attention to detail.
  • Maintained cleanliness and sanitation standards for tools and workstations, promoting a safe environment.
  • Assisted clients in selecting nail designs and colors, enhancing their overall experience.
  • Executed manicure and pedicure treatments efficiently while adhering to best practices.
  • Developed knowledge of trending nail techniques and products, adapting services accordingly.
  • Collaborated with team members to streamline service delivery during peak hours, improving workflow.
  • Managed appointment scheduling effectively, optimizing client flow and minimizing wait times.
  • Educated clients on aftercare procedures, fostering long-term relationships and repeat business.
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
  • Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
  • Administered soothing hand massages as part of manicure services, enhancing overall customer experience and encouraging repeat visits.
  • Implemented strict sanitation protocols for tools and equipment, reducing the risk of infection or contamination among clients.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Demonstrated expertise in various nail treatments, including gel polish application, acrylic extensions, and paraffin dips for optimal results.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.

Lead Nail Technician

Golden Shears Salon
10.2018 - 01.2025
  • Provided exceptional nail care services, ensuring client satisfaction through attention to detail.
  • Maintained cleanliness and organization of workstations, adhering to safety and hygiene standards.
  • Assisted in training junior technicians on proper techniques and customer service practices.
  • Adapted quickly to new products and techniques, enhancing service offerings for clients.
  • Collaborated with team members to improve workflow efficiency during peak hours.
  • Implemented inventory management practices, tracking supplies to minimize shortages.
  • Resolved client concerns promptly, maintaining high levels of professionalism and care.
  • Mentored junior technicians, improving their technique and boosting overall team performance.
  • Increased salon revenue by upselling additional treatments and recommending appropriate retail products.
  • Spearheaded team training sessions on new products or techniques, fostering a culture of continuous improvement among staff members.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to maintain strong relationships.
  • Educated clients about nail care best practices and proper maintenance between appointments, promoting long-lasting results and repeat visits.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Cleaned and sanitized tools and equipment before each client.
  • Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
  • Kept client's nails in great condition and offered advice on maintaining manicures.
  • Followed proper safety and sanitation guidelines while performing nail services.
  • Assisted customers in selecting and applying appropriate nail colors.
  • Executed pedicures and manicures using professional quality products and tools.

Quality Control Inspector

SCA
01.2010 - 12.2017
  • Inspected products for quality compliance using precision measuring tools and standards.
  • Conducted thorough documentation of inspection results to maintain accurate records and traceability.
  • Collaborated with production teams to identify defects and implement corrective actions promptly.
  • Trained new inspectors on quality control procedures, enhancing team efficiency and performance consistency.
  • Developed training materials for staff on updated quality standards and inspection techniques, ensuring compliance across teams.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.

Wiper/semi-custom Designer

Masterbrand Cabinets
12.2006 - 12.2009

Duties were to keep safety first and to practice ergonomics in order to work with an urgency while cabinets traveling on a line.

  • Directed crew members cleaning, maintaining and painting or varnishing cabinets.
  • use a special cloth to wipe access paints using a technique to create designs on cabinets

Education

High School Diploma -

Booker T. Washington
Tuskegee, AL
05-2002

Skills

  • Manicure design
  • Pedicure techniques
  • Client consultation
  • Nail extensions

Timeline

Licensed Nail Technician

Mimi and Toy Nails
01.2025 - Current

Lead Nail Technician

Golden Shears Salon
10.2018 - 01.2025

Quality Control Inspector

SCA
01.2010 - 12.2017

Wiper/semi-custom Designer

Masterbrand Cabinets
12.2006 - 12.2009

High School Diploma -

Booker T. Washington