Latoya Wooten
321 Warren St,Como
Summary
Proven Shipping Clerk with a track record of enhancing team productivity and reducing shipping errors by implementing quality control systems at FXI Foamex Innovations. Skilled in shipping software and known for exceptional attention to detail and effective communication. Achieved consistent customer satisfaction through innovative solutions and diligent service.
Knowledgeable Desired Position with solid background in managing shipping operations and ensuring timely and accurate deliveries. Proven track record of streamlining processes and improving efficiency in fast-paced environment. Demonstrated ability in inventory management and order fulfillment.
Overview
3
3
years of professional experience
Work History
Shipping Clerk
FXI Foamex Innovations
Coldwater, MS
06.2024 - 12.2024
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Implemented innovative packaging solutions, minimizing product damage during transit.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Enhanced overall productivity by maintaining a well-organized and efficient work area.
Cherry Picker Operator
Jimco
Southaven, MS
05.2023 - 05.2024
- Enhanced team productivity by efficiently coordinating tasks and schedules for cherry picker operations.
- Ensured timely completion of projects by effectively managing cherry picker resources and prioritizing assignments.
- Trained personnel in safe bucket operation in hazardous environments and safety tethers.
- Used tree climbing equipment, harnesses and boot spikes to remove branches from powerlines and areas near powerlines.
- Communicated information to local population regarding scheduled or emergency outages.
- Streamlined workflow, implemented proper lifting techniques, and maintained a clean working environment.
- Operated multiple types of cherry picker equipment in utility maintenance environments with zero safety incidents.
- Operated cherry picker on public roadways with zero traffic incidents and minimal disruption to traffic flow.
- Demonstrated versatility by performing various supporting tasks as needed, including assistance in loading/unloading materials using forklifts or manual methods when required.
- Utilized tools such as chainsaws, pole saws and other tree clearing equipment in elevated positions and near high voltage powerlines.
- Responded in emergency capacity during bad climate weather to restore utility services and provide disaster recovery.
Returns Department
Oreillys Distribution Center
Southaven, MS
05.2022 - 04.2023
- Developed training materials for new hires, contributing to higher retention rates among Returns team members.
- Communicated effectively with sales representatives regarding return policies, leading to fewer misunderstandings between departments.
- Managed a team of Returns Associates, ensuring accurate and timely completion of tasks.
- Maintained detailed records of all returned items, ensuring accurate inventory management and reporting capabilities.
- Addressed escalated customer complaints related to returns, demonstrating exceptional problem-solving skills and empathy in difficult situations.
- Provided documentation and calculations to support inventory distribution decisions.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Sorted and delivered materials to different work areas and staff.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Education
GED -
Independence High School
Coldwater, MSSkills
- Shipping and receiving
- Workplace cleanliness
- Shipping software
- Warehouse safety
- Shipping procedures
- Freight knowledge
- Labeling accuracy
- Restocking coordination
- Pallet building
- Safety and compliance
- Teamwork and cooperation
- Self-motivated and independent
- Attention to detail
- Effective communication
- Time management
- Punctual and reliable
- Package handling
- Warehouse software systems
- US Driver's license
- Shipping documentation
- Shipment tracking
- Inspection and quality control
- Heavy lifting
Timeline
Shipping Clerk
FXI Foamex Innovations
06.2024 - 12.2024
Cherry Picker Operator
Jimco
05.2023 - 05.2024
Returns Department
Oreillys Distribution Center
05.2022 - 04.2023
GED -
Independence High School