Latoyan Jackson

• Provided excellent customer service to ensure satisfaction.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Upheld high standards of sanitation in accordance with health department regulations.
• Stayed informed about daily specials, new menu items, promotions.

• Monitored dining room activities to ensure customer satisfaction.
• Maintained cleanliness of the restaurant and kitchen areas.
• Coordinated with staff members to ensure smooth operations during peak hours.
• Ensured compliance with all health and safety regulations.
• Trained new servers on proper food handling techniques.
• Assisted in resolving customer complaints promptly and professionally.
• Resolved employee issues or disputes in a timely manner.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Monitored dining room for cleanliness and proper set-up at all times.
• Performed opening and closing duties such as setting up the dining area, restocking supplies..

• Organized and coordinated conferences and monthly meetings.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Used advanced software to prepare documents, reports, and presentations.
• Prepared meeting agendas and briefing papers for members of board of directors and executive team.
• Handled confidential and sensitive information with discretion and tact.
• Managed complex calendar scheduling with focus on proper allocation of executive availability
• Coordinated travel arrangements by booking airfare, hotel, and ground transportation
• Updated spreadsheets and created presentations to support executives and boost team productivity

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Helped customers complete purchases, locate items, and join reward programs.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Answered questions about store policies and addressed customer concerns.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Managed cash register after end of shift to balance and record accurate transactions.

Review property valuations to identify property tax savings opportunities using various income, sales and uniformity analyses.

• Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
• Presides over property tax appeal hearings and analyze over 500,000 appeals filed by residents and commercial property owners, recommending corrections to their tax bill.
• Review complex appraisals.
• Analyze applications for property tax exemptions for Churches, hospital, schools and not for profit organizations.