Dynamic professional with over 15 years of expertise in customer relations, effectively combining patient care and customer service skills to deliver exceptional client experiences. Visionary in leveraging technology, including Salesforce and Microsoft Office, to enhance interactions and optimize operational efficiency. Dedicated to driving innovative solutions and cultivating collaborative environments that consistently achieve outstanding results in the customer service sector. Proven ability to adapt strategies to meet evolving client needs while maintaining a strong focus on service excellence.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.