Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaToya S. Dunn

Round Rock,US

Summary

Dynamic professional with over 15 years of expertise in customer relations, effectively combining patient care and customer service skills to deliver exceptional client experiences. Visionary in leveraging technology, including Salesforce and Microsoft Office, to enhance interactions and optimize operational efficiency. Dedicated to driving innovative solutions and cultivating collaborative environments that consistently achieve outstanding results in the customer service sector. Proven ability to adapt strategies to meet evolving client needs while maintaining a strong focus on service excellence.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

7
7
years of professional experience

Work History

Cashier

Academy Sport and Outdoors
05.2025 - Current
  • Process customer transactions
  • Customer service, restock inventory

Real Estate Investor, Sole Member

JC Capital Property Management and Maintenance LLC
09.2018 - Current
  • Bought and sold Real Estate, Negotiator of contracts, project management

Realtor

ERA Real Solutions Realty
02.2024 - 01.2025
  • Customer service, prepared and submitted contracts and offers
  • Customer CRM management, Staging, Short Sale Negotiator

Patient Care and Scheduler

Mercy Health Bonsecours
12.2023 - 06.2024
  • Patient care, Scheduled Patient Appointments, Direct Message Provider, Patient RX Request from provider, processed with patient and their needs

Education

OH Real Estate License -

Hondros Community College
West Chester, OH
08.2014

KY Real Estate License - undefined

A PASS Weikel
Lexington, KY
09.2010

Diploma - undefined

Danville High School
Danville, KY
05.1997

Skills

  • Customer service expertise
  • Time management skills
  • Cash handling
  • Patience and empathy
  • Work ethic and integrity
  • Customer assistance

Timeline

Cashier

Academy Sport and Outdoors
05.2025 - Current

Realtor

ERA Real Solutions Realty
02.2024 - 01.2025

Patient Care and Scheduler

Mercy Health Bonsecours
12.2023 - 06.2024

Real Estate Investor, Sole Member

JC Capital Property Management and Maintenance LLC
09.2018 - Current

KY Real Estate License - undefined

A PASS Weikel

Diploma - undefined

Danville High School

OH Real Estate License -

Hondros Community College