LATOYIA JONES
Avondale,AZ
Summary
CAREER SUMMARY A Certified Nursing Assistant with 4+ years of experience, specializing in the care of all ages, ailments, and recovery. Experience mentoring and overseeing teams of all sizes. In addition, 6+ years as a proficient Data Entry Specialist. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Healthcare Scheduler (Remote)
Banner Healthcare
10.2022 - 05.2023
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Secured confidential patient information from unauthorized access.
- Performed regular quality and validation assessments on patient data to verify accuracy.
Transitional Care Coordinator (Remote)
Banner Healthcare
08.2021 - 10.2022
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Banner Health, Banner Estrella Hospital
01.2017 - 02.2020
- Provide Assistance in activities of daily living and patient care when needed
- Receptionist/clerical duties to support overall operating efficiency, and effective flow of communication and information in Medical Surgical department
- Provide assistance to family members of patients and or collects necessary data and follows through to the appropriate person for problems that may exist on floor
- Maintains patient records with admission, transfers and discharges
- Floor stock ordering for nutrition and medical supplies as needed.
Registry Associate
Axis Employment Agency, PCG Public Partnerships
02.2015 - 10.2015
- Obtained Employment Identification Numbers (EINs) for approx
- 150+ employers on a daily basis (Nevada, Michigan & Illinois)
- This aided in the process of ensuring that 200 employees were paid accurately and in a timely manner (on a bi-weekly basis)
- Conducted data entry for approx
- 300 clients, while protecting their personal data with safeguards required for PII (personally identified information).
Nursing Assistant
New Dawn Memory Care
10.2012 - 02.2015
- Provided patient care and assisted with daily activities of living for approx
- 8 Alzheimer’s/Dementia patients within a 12-hour shift (meal planning, bathing & grooming and taking vital checks on all patients)
- Assisted approx
- 5-10 new hires, 3 days per week with eLearning computer training
- Trained new hires in preparation for the day-to-day operations: job-shadowing and computer training where corrections could be made as required.
Data Entry Technician
Tri West Healthcare Alliance
10.2012 - 12.2012
- Completed data entry for approx
- 375 patients’ information, which was sent from the doctor’s office on a weekly basis
- Maintained customer’s personal identifiable information (PII) and ensuring that it was protected by keeping their information secure
- Assisted approx
- 375 clients on a weekly basis, with basic questions and concerns about their medical benefits
- Processed medical claims for military personnel and their families using MS Office/Dual Monitors
- Filed management classified/unclassified HIPAA cases, when required
Registry Associate
Axis Employment Agency
02.2008 - 12.2010
- Assigned to temporary work assignments in the administrative and data entry area
Education
– Certified Nursing Assistant License (CNA#1000049917) BLS/CPR Certification – American Heart Association -
Arizona Medical Institute
1.2021
Skills
- Community Outreach and Education
- Coordinate Exhibits
- Juror Selection
- Appeals Management
- Monitoring Telemetry
- Teamwork and Collaboration
- Compassionate Care
- Remote Classes
- Remote Collaboration
- Remote Conferencing
- Remote Hookup
- Remote Work
- Healthcare Services
- Healthcare Privacy
- Healthcare Documentation
- Healthcare Assistance
- Healthcare Knowledge
- Remote Desktop Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Healthcare Scheduler (Remote)
Banner Healthcare
10.2022 - 05.2023
Transitional Care Coordinator (Remote)
Banner Healthcare
08.2021 - 10.2022
Banner Health, Banner Estrella Hospital
01.2017 - 02.2020
Registry Associate
Axis Employment Agency, PCG Public Partnerships
02.2015 - 10.2015
Nursing Assistant
New Dawn Memory Care
10.2012 - 02.2015
Data Entry Technician
Tri West Healthcare Alliance
10.2012 - 12.2012
Registry Associate
Axis Employment Agency
02.2008 - 12.2010
– Certified Nursing Assistant License (CNA#1000049917) BLS/CPR Certification – American Heart Association -
Arizona Medical Institute
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