Summary
Overview
Work History
Education
Skills
Timeline
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Latoyia Perkins

Summary

Proven leader and detail-oriented professional with a track record of enhancing customer satisfaction at Walmart through exceptional service and strategic engagement. Skilled in customer interaction and time management, I excel in fast-paced environments, driving productivity and team cohesion at Hunter Fan Company. Demonstrated expertise in computer skills and cash handling, committed to continuous improvement and efficiency.

Overview

27
27
years of professional experience

Work History

Front End TA Associate

Walmart
04.2022 - 09.2024
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Analyzed customer data to identify trends and anticipate customer needs.

Cashier

Dollar General Store
03.2022 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Label Operator /Warehouse Order Picker

Kuehne + Nagel
10.2019 - 03.2022
  • Participated in routine maintenance tasks such as cleaning equipment, replenishing supplies, or troubleshooting minor issues as needed for optimal performance.
  • Assisted in training new hires on proper labeling techniques, equipment operation, and quality control procedures.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Label Operator/Warehouse Picker

Ryder / Hunter Fan
08.2017 - 10.2019
  • Demonstrated adaptability by quickly learning new technologies and adjusting to changes in labeling processes as needed.
  • Enhanced production efficiency by optimizing label machine settings and maintaining proper alignment.
  • Improved order accuracy through meticulous organization and tracking of printed labels for various products.

Packer

SIMOS/ William Sonoma
12.2014 - 04.2016
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Trained new employees on proper packing and labeling techniques and to apply best practices.

Team Lead/Warehouse Order Picker

Hunter Fan Company
06.1997 - 07.2013
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Education

High School Diploma -

Byhalia High School
Byhalia, MS
05-1993

Skills

  • Customer Service
  • Attention to Detail
  • Computer Skills
  • Customer interaction
  • Leadership Qualities
  • Cash Handling
  • Customer Engagement

Timeline

Front End TA Associate

Walmart
04.2022 - 09.2024

Cashier

Dollar General Store
03.2022 - 04.2022

Label Operator /Warehouse Order Picker

Kuehne + Nagel
10.2019 - 03.2022

Label Operator/Warehouse Picker

Ryder / Hunter Fan
08.2017 - 10.2019

Packer

SIMOS/ William Sonoma
12.2014 - 04.2016

Team Lead/Warehouse Order Picker

Hunter Fan Company
06.1997 - 07.2013

High School Diploma -

Byhalia High School

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Latoyia Perkins