Kason Standridge

- Delivered customer service by assisting with purchases, returns, and general inquiries.

- Operated cash registers while handling cash, card, and digital transactions.

- Resolved customer issues effectively and professionally in high-traffic environments.

- Supported front-end operations by managing, reducing wait times, and improving checkout flow.

- Collaborated with team members and supervisors to ensure smooth daily operations.

- Acted as supervisor over a team of lifeguards, ensuring that each guard was consistently and comfortably maintaining a safe environment for guests.

- Responsible for assessing attraction safety and equipment readiness prior to opening.

- Resolved conflicts and concerns with guests effectively and confidently.

- Responded quickly to often life-threatening emergencies in accordance with company policy and procedures.

- Assisted in regular staff trainings and audits, offering guidance and making corrections in a respectful manner when needed.

- Enforced safety protocols and park rules for guests to prevent accidents

- Remained alert and attentive to swimmers to observe any signs of danger or distress

- Administered first aid and life-saving techniques during emergencies

- Attended regularly scheduled staff meetings and trainings, including drills and simulated rescue scenarios while on duty.