LaTrea Grider
Saint Louis,MO
Summary
Experienced Quality Control and Document Control professional with 15 years in ensuring accuracy and regulatory compliance across biomedical services, municipal government, and healthcare. Expertise in quality review, SOP compliance, and documentation control supports safety initiatives and enhances data integrity. Proven ability to improve quality processes and drive adherence to regulatory standards.
Overview
16
16
years of professional experience
Work History
Police Records Management Supervisor
City of Berkeley Police Department
Berkeley, MO
09.2019 - Current
- Review, audit, and edit police records including arrest, offense, and crash reports to ensure accuracy, completeness, and compliance with state and legal requirements.
- Perform quality checks on incoming data and documentation prior to submission to courts, attorneys, and state agencies.
- Prepare and validate prosecution case files for Municipal, County, and State Attorney Offices.
- Maintain structured records management and document control systems in accordance with retention and confidentiality standards.
- Generate monthly statistical and quality reports to support departmental decision-making.
- Ensure proper handling of sensitive and confidential information while meeting regulatory and legal standards.
Collections Document Reviewer & Trainer
American Red Cross – Biomedical Services
St. Louis, MO
11.2013 - 09.2019
- Acted as Certified Subject Matter Expert (SME) and trainer for new hires and existing staff, improving quality consistency and audit readiness.
- Conducted 200% quality reviews of blood donor documentation from fixed sites and mobile blood drives to ensure compliance with FDA regulations, including cGMP guidelines, and internal SOPs.
- Identified and resolved documentation discrepancies to enhance donor eligibility and ensure patient safety.
- Supported quality assurance and risk mitigation efforts, including investigation of suspect blood products.
- Implemented corrective documentation actions to align with SOPs and regulatory guidelines, improving compliance.
- Developed and maintained departmental and interdepartmental Standard Operating Procedures (SOPs) and training materials to standardize processes.
- Participated in cross-functional committees focused on quality improvement and documentation standardization.
Documentation Specialist
HDIS, Inc.
Olivette, MO
10.2012 - 07.2013
- Reviewed and verified medical documentation and prescriptions for durable medical equipment to ensure accuracy and regulatory compliance.
- Identified documentation deficiencies and coordinated timely corrections with physicians and internal stakeholders to enhance compliance.
- Supported quality documentation standards, facilitating successful audits and compliance reviews.
- Maintained electronic document records, ensuring data integrity across systems to support accurate and accessible information.
Provider Phone Representative
UnitedHealth Group
Maryland Heights, MO
03.2010 - 06.2011
- Resolved complex provider inquiries regarding benefits, eligibility, claims, and authorizations, ensuring accuracy and compliance.
- Interpreted policy guidelines, ensuring accurate documentation and effective resolution of cases.
Education
Business Administration -
Lindenwood University
St. Louis, MO10.2013
Liberal Arts -
St. Louis Community College
St. Louis, MO05.2005
General Studies -
Hazelwood East High School
St. Louis, MO05.2002
Skills
- Quality Control & Quality Assurance (QC/QA)
- Document Review & Verification
- SOP Compliance & Auditing
- FDA & Regulatory Compliance
- Discrepancy Identification & Investigation
- Corrective Actions (CAPA support)
- Data Accuracy & Integrity
- Record Management Systems
- Quality Metrics & Reporting
- Training & Subject Matter Expertise (SME)
- Process Improvement
- Confidential & Sensitive Records Handling
- Microsoft Office Suite (Word, Excel, Outlook)
- Electronic Document Management Systems
- Data Entry & Record Tracking
- Typing: 50 WPM
- Multi-System Navigation
- Medical Terminology, ICD-9/CPT/HCPCS
- Medicare/Medicaid Guidelines
Timeline
Police Records Management Supervisor
City of Berkeley Police Department
09.2019 - Current
Collections Document Reviewer & Trainer
American Red Cross – Biomedical Services
11.2013 - 09.2019
Documentation Specialist
HDIS, Inc.
10.2012 - 07.2013
Provider Phone Representative
UnitedHealth Group
03.2010 - 06.2011
Business Administration -
Lindenwood University
Liberal Arts -
St. Louis Community College
General Studies -
Hazelwood East High School