Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Quote
Timeline
AssistantManager

Latrece Williams

Houston,TX

Summary

Dependable servant , successful providing fast, high-quality customer service to guests in wide range of settings. Adaptable professional with expertise in customer development, team collaboration and resolving issues with customers, waitstaff and management. I'm also a Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position with hopes of incline in the company and Ready to help team achieve company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Allied Universal
03.2022 - 09.2022
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Directed guests around building and answered accessibility questions.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every Hour to spot and investigate concerns.

Delivery Driver

Amazon
08.2021 - 04.2022
  • 300-400 packages per day
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Call Centre Representative

Xfinity Comcast
05.2021 - 10.2021
  • Provides outstanding customer service while handling cold calls and sales.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Answered over 100 calls per shift to meet fast-paced call center demands.

Sales Associate

Momentum Solar
05.2020 - 03.2021
  • We Sold Solar Panels while providing excellent customer Service Skills
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.

Caregiver

Prestige Care, Inc
04.2018 - 09.2020
  • Hello My Name Is Latrece Williams and my role as a caregiver was to Dispense medication at scheduled time also looked after the patient while on duty with intentions to protect and provide
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Seafood Clerk

HEB
06.2019 - 01.2020
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Checked quality of products and removed expired items.
  • Washed floors, walls, coolers and storage shelves.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.

Customer Service Representative

AutoZone
10.2018 - 12.2018
  • Provide great customer service and assure that customers Groceries were neatly bagged and secured
  • Also i had t
  • Clean and maintenance the parking lot
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High school diploma -

Summer creek

Associate's degree - Applied science

Houston Community College

Skills

  • Communication Skills
  • Analysis skills
  • Local and State Laws
  • Data Entry
  • Facility Security
  • Cooperative Attitude
  • CPR Certified
  • Contact Reports

Certification

CPR Certification

Additional Information

  • Authorized to work in the US for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Unarmed Security Officer

Allied Universal
03.2022 - 09.2022

Delivery Driver

Amazon
08.2021 - 04.2022

Call Centre Representative

Xfinity Comcast
05.2021 - 10.2021

Sales Associate

Momentum Solar
05.2020 - 03.2021

Seafood Clerk

HEB
06.2019 - 01.2020

Customer Service Representative

AutoZone
10.2018 - 12.2018

Caregiver

Prestige Care, Inc
04.2018 - 09.2020

High school diploma -

Summer creek

Associate's degree - Applied science

Houston Community College

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