Latreece Suggs
BALTIMORE,MD
Summary
Motivated and successful brand associate accomplished in driving sales with forward-thinking marketing approach. Helped create positive experiences to acquire new customers and increase brand revenue. Highly energetic and driven to exceed targets.
Overview
12
12
years of professional experience
Work History
Brand Associate
Old Navy
BALTIMORE, Md
10.2021 - Current
- Assisted customers with product selections and inquiries.
- Collaborated with team members on promotional displays and events.
- Processed transactions accurately at the cash register.
- Stocked shelves and organized merchandise in designated areas.
- Monitored inventory levels and reported shortages to management.
- Trained new associates on store policies and procedures effectively.
- Organized sales floor displays to maximize visibility of products.
- Handled cash register transactions accurately and efficiently.
- Connected closely with colleagues and collaborated successfully to achieve group goals.
- Implemented loss prevention measures to protect company assets.
- Created and managed promotional materials for in-store events.
- Resolved customer complaints in a timely manner.
- Performed daily opening and closing duties including counting money in the register drawer.
- Followed up on special orders placed by customers.
Customer Service Cashier
Harris Teeter
BALTIMORE, Md
03.2014 - 10.2021
- Processed customer transactions efficiently at the checkout register.
- Maintained accurate cash drawer and balanced daily sales.
- Assisted customers with product inquiries and locating items in-store.
- Handled customer returns and exchanges following company policies.
- Collaborated with team members to ensure smooth store operations.
- Trained new cashiers on register operations and customer service standards.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Informed customers of in-store promotions or pricing specials.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds, and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Greeted customers promptly and responded to questions.
Education
Cristo Rey Jesuit High School
BALTIMORE, MdSkills
- Cash handling
- Positive engagement
- Sales support
- Problem solving
- Time management
- Shipment processing
- Communication skills
Timeline
Brand Associate
Old Navy
10.2021 - Current
Customer Service Cashier
Harris Teeter
03.2014 - 10.2021
Cristo Rey Jesuit High School