Hardworking Dispatcher skilled in managing aircraft operations to promote passenger safety and aircraft efficiency. Well-versed in maintaining flight logs with accuracy.
Overview
10
10
years of professional experience
Work History
Aircraft Dispatcher
Endeavor Air
10.2023 - Current
Build flight plans and make amendments as necessary by updating and submitting changes to air traffic control.
Streamlined communication between pilots, airline personnel, and air traffic controllers for timely takeoffs and landings and ensure that all pertinent information is communicated with other dispatchers and management.
Ensured compliance with federal aviation regulations through constant monitoring of operational procedures and documentation.
Air Traffic Controller
Federal Aviation Administration
12.2022 - 04.2023
Monitored aircraft within specific airspace using radar and computer equipment.
Separate air traffic and issue advisories to ensure maximum safety
Delivery Courier
Amazon
04.2022 - 12.2022
Liaised with dispatcher to schedule pick-up and drop off assignments.
Barista
Starbucks
02.2021 - 12.2022
Created warm and welcoming atmosphere by promptly greeting customers and addressing needs.
Senior Technical Support Advisor
Apple
07.2018 - 03.2022
Accepted consults from tier 1 Advisors to help them with their calls and takeover a call as a supervisor as needed.
Apple Developer Program Support Advisor
Apple
05.2020 - 08.2020
Reviewed developer applications into the Apple Developer Program checking for accuracy on the application, and support developers already enrolled in the program with administrative task via written correspondence
Crew Member
Chipotle Mexican Grill
09.2016 - 03.2018
Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift.
Assistant Manager
Cold Stone Creamery
01.2016 - 08.2016
Responsible for open and closing the store, training new employees, scheduling orders and unpacking truck deliveries.
Associate
Kohl's
09.2014 - 01.2016
Owned customer experience by resolving issues, creating seamless, organized environment.
Education
Certification - Aircraft Dispatching -
North American Flight Control
Bloomington, MN
08.2023
Bachelor of Science (B.S.) - Information Technology -
Arizona State University
Tempe, AZ
Bachelor of Science (B.S.) - Computer Science -
The University of Alabama
Tuscaloosa, AL
Skills
Aviation Regulations Compliance
Flight Monitoring
Emergency Management
Flight planning
Timeline
Aircraft Dispatcher
Endeavor Air
10.2023 - Current
Air Traffic Controller
Federal Aviation Administration
12.2022 - 04.2023
Delivery Courier
Amazon
04.2022 - 12.2022
Barista
Starbucks
02.2021 - 12.2022
Apple Developer Program Support Advisor
Apple
05.2020 - 08.2020
Senior Technical Support Advisor
Apple
07.2018 - 03.2022
Crew Member
Chipotle Mexican Grill
09.2016 - 03.2018
Assistant Manager
Cold Stone Creamery
01.2016 - 08.2016
Associate
Kohl's
09.2014 - 01.2016
Certification - Aircraft Dispatching -
North American Flight Control
Bachelor of Science (B.S.) - Information Technology -