LaTrese Toulson
Stockbridge,GA
Summary
Results-driven Logistics Coordinator with proven success in inventory management, route optimization, and effective communication. Committed to enhancing operational efficiency and fostering strong customer relationships. Expertise in optimizing transportation routes and maintaining accurate shipment tracking, driving continuous improvement and ensuring exceptional service delivery.
Overview
11
11
years of professional experience
Work History
Logistics Coordinator
Paulo Products
Kansas City, MO
09.2022 - Current
- Coordinated logistics operations for timely product delivery and distribution.
- Managed inventory levels to ensure adequate stock for production needs.
- Developed shipping schedules to optimize transportation routes and costs.
- Communicated with team members to resolve logistical challenges effectively.
- Monitored shipment progress and updated stakeholders on delivery status regularly.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Assisted in developing processes for receiving, storing and distributing materials according to established procedures.
Patient Access Specialist
Piedmont Healthcare
Fayetteville, GA
12.2016 - 12.2020
- Facilitated efficient patient registration and insurance verification processes.
- Managed accurate data entry of patient information into electronic health records.
- Collaborated with healthcare providers to enhance patient access workflows.
- Educated patients on financial responsibilities and available payment options.
- Trained new staff on patient access protocols and system usage.
- Resolved patient issues promptly to improve service satisfaction.
- Applied HIPAA regulations while handling sensitive patient information.
- Verified insurance coverage, collected copays, and processed credit card transactions.
Front Desk Assistant
Verbal Expressions, INC
Stone Mountain, Georgia
03.2015 - 12.2016
- Managed front desk operations and ensured smooth visitor check-in procedures.
- Answered multi-line phone system and directed calls to appropriate departments.
- Provided excellent customer service and addressed client inquiries promptly.
- Scheduled appointments and maintained calendars for staff members efficiently.
- Coordinated office supply inventory and placed orders as needed to ensure availability.
- Assisted with administrative tasks like filing, data entry, and document preparation.
- Maintained a clean and organized reception area to enhance visitor experience.
Education
College Diploma - Healthcare
Everest College
Atlanta, GA01-2015
Some College (No Degree) - Medical Billing/Coding
Herzing University
Atlanta,GA Some College (No Degree) - Psychology
Walden University
Minneapolis, MNSkills
- Route optimization
- Quality assurance
- Customer relationship management
- Problem solving
- Team collaboration
- Attention to detail
- Warehouse operations
- Shipment tracking
- Customer service
Timeline
Logistics Coordinator
Paulo Products
09.2022 - Current
Patient Access Specialist
Piedmont Healthcare
12.2016 - 12.2020
Front Desk Assistant
Verbal Expressions, INC
03.2015 - 12.2016
College Diploma - Healthcare
Everest College
Some College (No Degree) - Medical Billing/Coding
Herzing University
Some College (No Degree) - Psychology
Walden University