Summary
Overview
Work History
Education
Skills
Timeline
Generic

Latrica Green

Lithonia,GA

Summary

Accomplish and energetic Concierge with a solid history of achievement in Customer Service. Motivated leader with strong organizational prioritization abilities. Areas of expertise include Professionalism, Communication, and Organized.

Overview

9
9
years of professional experience

Work History

Production Associate

WONOLO
10.2022 - 02.2023
  • Provided work orders to outside vendors and maintained project specification records.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Compared project goals and user experiences and recommended revisions to bring entities into alignment.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Worked different projects and traveled to various locations ans sites.

Assembly Line Worker

Hello Fresh Grocery Delivery E-Services
07.2021 - 10.2022
  • Build and label boxes for shipping to Customers.
  • Pick and pack customers orders for delivery.
  • Monitored production processes to identify and address potential issues.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Boxed, labeled, and transported items to support assembly operations.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Concierge

Community Management Associates, Inc.
10.2016 - 07.2017
  • Provide directions to guest.
  • Provide business service to residence such as sending or receiving faxes and shipping packages.
  • Issue access badges to Contractors to designated areas of the building.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Created welcoming and comfortable environment for guests.
  • Receive ingoing/ outgoing calls and packages
  • Sort packages by units and log packages into system to alert residents.
  • Log daily activities and communicate all activities to teammates of each shifts.
  • Monitor CCTV cameras and report all issues to Supervisor/ Management.

Concierge

First Service Residential
12.2013 - 10.2016
  • Created welcoming and comfortable environment for residents and guest.
  • Provide Customer Service duties to residents and guest.
  • Receive packages via Carriers/ or guests and log into the system to notify residents.
  • Monitor CCTV cameras of command areas of the property.
  • Handled customer complaints to satisfy and retain guests.
  • Organized all request, incidents. or building issues and send to Supervisor/ Management.

Education

High School Diploma -

Booker T. Washington High School
Atlanta, GA
06.1997

Skills

  • Multitasking Abilities
  • Team building
  • Good Telephone Etiquette
  • Self-Motivated
  • Customer and Personal Service
  • Active Listening

Timeline

Production Associate

WONOLO
10.2022 - 02.2023

Assembly Line Worker

Hello Fresh Grocery Delivery E-Services
07.2021 - 10.2022

Concierge

Community Management Associates, Inc.
10.2016 - 07.2017

Concierge

First Service Residential
12.2013 - 10.2016

High School Diploma -

Booker T. Washington High School

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