Latrice Mckinney
Chicago,IL
Summary
Diligent Claims Adjuster with thorough understanding of claim processing procedures and efficient handling of complex claims. Demonstrated ability to ensure accuracy and compliance, enhancing operational efficiency. Proven track record of utilizing attention to detail and analytical skills to resolve issues and support team success.
Professional housing services expert equipped with extensive experience in client support and housing solutions. Adept at navigating complex housing systems and delivering tailored services that meet client needs. Valued team player known for adaptability and results-driven approach, with strong skills in resource coordination and case management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Housing Specialist
CVR Associates
Chicago, IL
06.2025 - Current
- Facilitated housing applications and coordinated with clients to ensure timely processing.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
- Evaluated rental applications thoroughly, verifying income eligibility and background checks for potential tenants.
- Calculated tenant rent amounts to prepare leases and contracts.
- Assisted applicants in filling out housing applications and verifying assets.
- Managed case files, ensuring compliance with regulatory requirements and accuracy in documentation.
Claims Processor
UnitedHealth Group
Minnetonka, MN
03.2024 - 03.2025
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies..
- Managed workload and priorities to meet claims processing meet deadlines.
Claims Adjuster
GEICO, Government Employees Insurance
Richardson, TX
08.2022 - 12.2023
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Claims Specialist
Transamerica Life Insurance Company
Plano, TX
01.2021 - 08.2022
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
Education Advisor
Fusion Media Group
Chicago, IL
01.2017 - 12.2020
- Advised and counseled parents and students to meet educational needs and enhance academic development.
- Enhanced student success by providing tailored educational guidance and support to diverse learners.
- Mentored new Education Advisors by sharing best practices and providing constructive feedback on their work performance.
Education Coordinator
Axis Media Solutions
Chicago, IL
01.2014 - 12.2016
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
- Maintained compliance with local, state, federal policies regarding education coordination through diligent record-keeping practices.
Education
Realtor
Truman College
Chicago, IL10-2018
Bachelor of Criminal Justice - Law Enforcement
Westwood
Chicago, IL08-2008
Skills
- Claims review
- Accuracy and Precision
- Affordable Housing Knowledge
- Compliance monitoring
- Case management
- Social services
- Applications
- Rent calculation
- Housing quality standards
Certification
- Certified Adjuster (CA) - Texas Department of Insurance.
- Accredited Customer Service Representative (ACSR) - The Institutes.
Timeline
Housing Specialist
CVR Associates
06.2025 - Current
Claims Processor
UnitedHealth Group
03.2024 - 03.2025
Claims Adjuster
GEICO, Government Employees Insurance
08.2022 - 12.2023
Claims Specialist
Transamerica Life Insurance Company
01.2021 - 08.2022
Education Advisor
Fusion Media Group
01.2017 - 12.2020
Education Coordinator
Axis Media Solutions
01.2014 - 12.2016
Bachelor of Criminal Justice - Law Enforcement
Westwood
Realtor
Truman College