Latrina Scott
Winder,GA
Summary
Motivated professional with extensive experience in fast-paced environments across various industries. Proven leadership skills, and expertise in customer service, technical support, and inventory management. Demonstrates exceptional ability to manage multiple projects while maintaining high standards of work ethic. Strong communicator with a focus on problem-solving and adaptability, ensuring compliance, and fostering positive relationships with regulatory bodies.
Overview
10
10
years of professional experience
Work History
DEA Compliance Coordinator/Quality Assurance
Winder Laboratories
Winder, GA
03.2023 - 03.2024
- Executed regular operational audits to pinpoint compliance enhancement areas.
- Implemented corrective action plans addressing non-compliance issues.
- Developed training materials outlining compliance policies and procedures.
- Supervised a team of 5 to maintain strict compliance standards.
- Ensured robust security controls for shipping and receiving controlled substances.
- Monitored legal and regulatory changes to uphold compliance adherence.
- Identified opportunities for process improvements within compliance programs.
- Reviewed policies and procedures to confirm alignment with applicable laws.
Inventory/Office Lead
McKesson Pharmaceutical Company
Duluth, GA
01.2021 - 03.2023
- Achieved multiple promotions, reflecting increased responsibility and performance excellence.
- Led a 5-person inventory team, ensuring accurate tracking and manual counting of inventory.
- Developed e-forms to streamline resolution of discrepancies and enhance customer service.
- Directed front office team in meeting daily, weekly, and monthly goals.
- Promptly identified customer needs, facilitating efficient resolution of issues.
- Supported colleagues through guidance, fostering a collaborative work environment.
Inventory Associate
McKesson Pharmaceutical Company
Duluth, GA
07.2019 - 01.2021
- Maintained accurate paperwork for product recalls, providing instructions to affected customers.
- Prepared comprehensive reports on inventory levels, orders received, and shipped items.
- Coordinated daily inventory reconciliation with inventory team to ensure accuracy.
- Supported customer communications through call handling and email responses.
- Managed special orders and collaborated with vendors to address shortages and damaged products.
- Investigated discrepancies between physical counts and computer system records.
- Created detailed inventory records, including item numbers, descriptions, locations, quantities, and reorder levels.
- Participated in periodic audits to ensure compliance with inventory management standards.
Controlled Substance Records (ARCOS) Coordinator
McKesson Pharmaceutical Company
Duluth, GA
05.2016 - 07.2019
- Leveraged AS400/SAP to input DEA information and confidential customer account details.
- Verified and updated pharmacy state licenses for narcotics compliance.
- Processed daily pharmacy orders to ensure timely delivery.
- Reconciled discrepancies in daily ARCOS inventory through research and analysis.
- Retained DEA documentation and filed paperwork accurately, correcting ARCOS records as necessary.
- Facilitated interdepartmental communication to resolve issues efficiently.
- Addressed customer complaints and provided solutions to inquiries.
Material Handler | Mentor
McKesson Pharmaceutical Company
Duluth, GA
08.2014 - 05.2016
- Led training and mentoring initiatives for new team members on production floor.
- Processed controlled substance return authorizations and pulled orders for various accounts.
- Packaged, labeled, and loaded outgoing shipments onto delivery vehicles.
- Reported malfunctions and damages of material handling equipment without delay.
- Ensured accurate order picking by adhering to established guidelines.
- Picked items according to customer specifications while maintaining product quality during transit.
Skills
- Team leadership and training
- Innovative problem solving
- Client relationship management
- Customer retention strategies
- Accurate data entry
- Process improvement initiatives
- Cross-departmental collaboration
- Deadline-oriented multitasking
- Supplier and customer communication
- Quality control in service delivery
- Compliance oversight
- Conducting audits effectively
- Managing documentation processes
- Investigative analysis skills
- Regulatory compliance documentation
- Detail-oriented approach
- Analytical thinking
Websites
Timeline
DEA Compliance Coordinator/Quality Assurance
Winder Laboratories
03.2023 - 03.2024
Inventory/Office Lead
McKesson Pharmaceutical Company
01.2021 - 03.2023
Inventory Associate
McKesson Pharmaceutical Company
07.2019 - 01.2021
Controlled Substance Records (ARCOS) Coordinator
McKesson Pharmaceutical Company
05.2016 - 07.2019
Material Handler | Mentor
McKesson Pharmaceutical Company
08.2014 - 05.2016
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