Latrina Watson
Snellville,GA
Summary
Detail-oriented and ambitious professional with over 10 years of experience in operations management, customer service, dispatching, and logistics. Skilled in coordinating shipments, maintaining documentation, and streamlining communication between departments. Strong background in transportation, clerical support, and retail environments. Authorized to work in the U.S.
Overview
17
17
years of professional experience
Work History
Shipping Logistics Clerk
Dick’s Sporting Goods Distribution Center
08.2020 - Current
- Prepare and process shipping documents and labels
- Coordinate inbound and outbound freight with carriers
- Track shipments and ensure timely delivery
- Maintain inventory records and data entry accuracy
- Communicate with warehouse teams and drivers to resolve issues
- Utilize warehouse management systems (WMS) for order tracking
Dispatcher / Driver
Watson Transportation, LLC
11.2017 - 10.2019
- Scheduled and dispatched drivers for medical transportation services
- Transported patients safely to medical appointments
- Maintained daily logs and trip records
- Managed route planning and driver assignments
Assistant Market Manager
C Spire
02.2016 - 02.2017
- Supervised store operations and staff scheduling
- Resolved customer issues and handled escalations
- Trained team on customer service and sales practices
- Handled shipping processes via UPS systems
Tech Pro
C Spire
11.2015 - 02.2016
- Assisted customers with technical support via phone and chat
- Troubleshoot and resolved connectivity and account issues
- Provided system access support (password resets, new user setup)
Team Leader
C Spire
09.2009 - 11.2015
- Trained sales team and monitored performance
- Oversaw daily store functions, cash handling, and bank deposits
- Maintained inventory, stocked merchandise, and handled logistics
Account Service Representative
C Spire
06.2008 - 09.2009
- Provided product recommendations and support
- Managed returns, refunds, and billing adjustments
- Promoted sales and ensured a positive customer experience
Education
Mississippi Valley State University
Itta Bena, MSHigh School Diploma -
Greenville High School
Greenville, MSSkills
- Shipping & Receiving
- Logistics Coordination
- Dispatching & Routing
- Clerical Support & Data Entry
- Verbal and written communication
- Warehouse Management Systems (WMS)
- Inventory Control
- Time Management
- Customer service
- Attention to detail
- Teamwork and collaboration
- Microsoft Office & Email Communication
- Transportation scheduling
- Inventory organization
Timeline
Shipping Logistics Clerk
Dick’s Sporting Goods Distribution Center
08.2020 - Current
Dispatcher / Driver
Watson Transportation, LLC
11.2017 - 10.2019
Assistant Market Manager
C Spire
02.2016 - 02.2017
Tech Pro
C Spire
11.2015 - 02.2016
Team Leader
C Spire
09.2009 - 11.2015
Account Service Representative
C Spire
06.2008 - 09.2009
Mississippi Valley State University
High School Diploma -
Greenville High School
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