Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaTrisha Biggerstaff

Morrilton,AR

Summary

Talented Senior Account Representative proficient in managing account needs, correcting issues and obtaining documentation. Adept at entering orders, updating system and following up with customers. Results-oriented Senior Account Representative specializing in training and mentoring new employees in performance strategies. Motivated to achieve and exceed expectations and helping others do the same.

Overview

6
6
years of professional experience

Work History

Sr. Account Representative

America's Car-Mart
03.2022 - Current
  • Call customers to discuss their account
  • Determine what I can do to help the customer make their payments on time
  • Do the most that I can to make sure that the customer does not fail
  • Show compassion and understanding
  • Also get the customer to understand that communication is key

GM Assistant

America's Car-Mart
06.2021 - 03.2022
  • Learned a much as I possibly could about the company
  • Did everything that was asked of me
  • Learned the office operations
  • Learned payment taking
  • Learned title work


Waitress

Atkinson's Blue Diamond Cafe
02.2019 - 06.2021
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Waitress

Mom And Pop's Waffles
08.2017 - 02.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Diploma -

Hector High School
Hector, AR
05.2000

Skills

  • Speaking to customers in a calm and professional manner
  • Remaining calm in angry and tense situations
  • Making phone calms and personal visits to customers with results of achieving payment or the customer into the off

Timeline

Sr. Account Representative

America's Car-Mart
03.2022 - Current

GM Assistant

America's Car-Mart
06.2021 - 03.2022

Waitress

Atkinson's Blue Diamond Cafe
02.2019 - 06.2021

Waitress

Mom And Pop's Waffles
08.2017 - 02.2019

High School Diploma -

Hector High School

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LaTrisha Biggerstaff