Latrisha Gary
Houston,TX
Summary
Well-rounded Bartender with over 17years experience, committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented, friendly and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails, adding inspiration to new menus, and inspiring return customers.
Overview
16
16
years of professional experience
Work History
Bartender
O2 lounge
Houston, TX
07.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bartender
Bar 2200
Houston, TX
07.2022 - 07.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Followed alcohol awareness procedures for preventing intoxication.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Waitress/ Bartender
Dragos Seafood Restaurant (Hilton Riverside)
New Orleans, LA
10.2010 - 10.2020
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Presented food and beverages to guests at tables.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Operated POS terminals to input orders, split bills and calculate totals.
- Kept up with busy pace of one of the busiest restaurants in HIlton worldwide
Bottle Service Waitress
Vlive new orleans
New Orleans, LA
02.2014 - 06.2015
- Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
- Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
- Managed reservations, parties and events to coordinate special occasions for guests.
- Recommended menu items to complement cocktails and beverages.
- Interacted casually with customers, taking drink and bottle orders.
- Pampered guests with attentive hands-on food service to create repeat business.
Waitress
The Melting Pot Restaurants Inc.
New Orleans, Louisiana
05.2008 - 08.2009
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Prepared checks accurately and processed payments promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
Education
High School Diploma -
Eleanor Mcmain Secondary School
New Orleans, LA2006
Some College (No Degree) - Biology
Southeastern Louisiana University
Hammond, LASome College (No Degree) - Biology
University of New Orleans
New Orleans, LASkills
- Beer, wine and cocktail knowledge
- Outstanding customer service
- Safe serving knowledge
- Marketing and sales experience
- Maintaining a clean bar
- Service-oriented mindset
- Cash and credit transactions
- Balancing the cash register
- Suggestive selling
- Proficient in mixology
- Health codes compliance
- Suggestive Selling
- Customer Service
- Point of sale systems
- New Hire Training
Timeline
Bartender
O2 lounge
07.2022 - Current
Bartender
Bar 2200
07.2022 - 07.2023
Bottle Service Waitress
Vlive new orleans
02.2014 - 06.2015
Waitress/ Bartender
Dragos Seafood Restaurant (Hilton Riverside)
10.2010 - 10.2020
Waitress
The Melting Pot Restaurants Inc.
05.2008 - 08.2009
High School Diploma -
Eleanor Mcmain Secondary School
Some College (No Degree) - Biology
Southeastern Louisiana University
Some College (No Degree) - Biology
University of New Orleans