LVN Service Coordinator
Community First Health Plans
12.2016 - Current
- Expedited urgent requests for prior authorization, ensuring timely access to critical medical treatments.
- Conducted thorough reviews of medical records, identifying necessary documentation to support prior authorization requests.
- Worked closely with case managers to facilitate appropriate utilization of healthcare resources through the prior authorization process.
- Enhanced patient care by assessing insurance coverage and obtaining prior authorization for medical procedures.
- Mentored new hires within the team, sharing expertise in navigating complex insurance guidelines and best practices for managing workflow efficiently.