LVN Service Coordinator Community First Health Plans
12.2016 - Current
Expedited urgent requests for prior authorization, ensuring timely access to critical medical treatments.
Conducted thorough reviews of medical records, identifying necessary documentation to support prior authorization requests.
Worked closely with case managers to facilitate appropriate utilization of healthcare resources through the prior authorization process.
Enhanced patient care by assessing insurance coverage and obtaining prior authorization for medical procedures.
Mentored new hires within the team, sharing expertise in navigating complex insurance guidelines and best practices for managing workflow efficiently.
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