LaTyra Scott
CHARLOTTE,North Carolina
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. I am ready to help my team achieve company goals and also dedicate customer service professional with the knowledge and proven multitasking abilities. I am committed to maintaining professional relationships and also utilizes my communication skills to manage patient/customers interactions and provide accurate information records.
Overview
6
6
years of professional experience
Work History
Security Guard
Allied Universal Security
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Patient Care Scheduler
NavitsPartners
03.2023 - 02.2024
- I schedule and also managed patient appointments for a busy medical office,
- Coordinate with medical staff to ensure proper appointment scheduling, including follow-up appointments and referrals.
- Maintain accurate patient records and update EHR with patient information, appointments, and treatment notes.
- On slow days i monitored and record vital signs, such as blood pressure, pulse, and temperature, and reported changes to nursing staff.
Data Entry Clerk
JPMorgan Chase
04.2022 - 12.2022
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
Front Desk Agent
Hilton Charlotte University Place
01.2022 - 03.2022
- Took reservations over phone, in person and via computer for guests and provided confirmation information.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
Sales Associate
Paradies Lagardere
08.2019 - 03.2022
- Worked independently or within team environment.
- Processed credit card payments and accurately handled cash.
- Developed customer base by delivering consistent customer service.
- Rotated stock and restocked shelves to maintain product availability and store appearance
Customer Service Representative
Iqor
03.2021 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Shopper
Amazon
11.2020 - 01.2021
- Answered customers questions about products, prices, and availability.
- Effectively managed time to ensure each purchase was tailored to customer's needs.
Education
No Degree - Medical Billing And Coding
Central Piedmont Community College
Charlotte, NC12-2026
High School Diploma -
West Mecklenburg HighSchool
06.2019
Skills
- Patient Care
- Customer Service
- Medical Terminology
- Data Entry
- Microsoft Word
- Patient Appointment Scheduling
- Front Desk Operations
- Customer Communication
- Microsoft Office
- Collecting Information
Timeline
Patient Care Scheduler
NavitsPartners
03.2023 - 02.2024
Security Guard
Allied Universal Security
08.2022 - Current
Data Entry Clerk
JPMorgan Chase
04.2022 - 12.2022
Front Desk Agent
Hilton Charlotte University Place
01.2022 - 03.2022
Customer Service Representative
Iqor
03.2021 - 11.2021
Shopper
Amazon
11.2020 - 01.2021
Sales Associate
Paradies Lagardere
08.2019 - 03.2022
No Degree - Medical Billing And Coding
Central Piedmont Community College
High School Diploma -
West Mecklenburg HighSchool
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