Launa Reynolds
Bella Vista,CA
Summary
Compassionate and attentive. Focus on building loyal customer relations. Provide superb individualized care for patients, residents and clients.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNA
Salmon Creek Post Acute
02.2024 - 08.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, evaluating patient needs.
- Report to head Nurse and changes in patient health care status.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA - Med Aide in Training
Cell Staff Agency
08.2023 - 01.2024
- Managed and operated the daily tasks required to care for 14 residents in an Assisted Living Care Facility
- Cooked, cleaned and implemented all levels of personal care. Cared for varying degrees of Alzheimer's and Dementia residents.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Ensured continuity of care by accurately documenting patient information in electronic health records systems.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Travel CNA
Top Flight Nursing Registry
09.2020 - 07.2023
- Assisted patients personal care needs in short term, long term and post acute environments.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
- Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
- Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
- Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to Nurse manager.
- Routinely checked patients for proper brief care to minimize or eliminate potential bed wounds.
- Assisted nursing staff with completing daily rounds and documenting vital signs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Receptionist / Patient Scheduler
Cascade Sports Medicine Rehab Clinic
09.2007 - 12.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Supported company correspondence by drafting and distributing memos and emails.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Demonstrated excellent problem-solving and critical thinking skills when faced with scheduling conflicts or last-minute changes, finding solutions that satisfied both patients and providers alike.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing appointment changes.
- Handled cancellations professionally, rescheduling patients in a timely manner while minimizing disruptions to daily operations.
- Verified insurance coverage and obtained pre-authorizations.
- Maintained accurate patient records, updating contact information and insurance details as needed.
- Confirmed appointments one day prior to patients appointment. Rescheduled missed appointments.
Education
Certificate of Completion - Nursing
Mary Anns School of CNA Training
Woodland09-2018
Skills
- Team player
- Attention to detail
- Problem-solving
- Lifting and transferring
- Electronic medical charting
- Geriatric care
- Alzheimer & Dementia care
- All levels of ADL's
- Inpatient care
- Outpatient care
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA
Salmon Creek Post Acute
02.2024 - 08.2024
CNA - Med Aide in Training
Cell Staff Agency
08.2023 - 01.2024
Travel CNA
Top Flight Nursing Registry
09.2020 - 07.2023
Receptionist / Patient Scheduler
Cascade Sports Medicine Rehab Clinic
09.2007 - 12.2014
Certificate of Completion - Nursing
Mary Anns School of CNA Training
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