Laura Acevedo
Port Charlotte,FL
Overview
2026
2026
years of professional experience
Work History
Receptionist and Reservations
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- Managed multi-line phone systems, directing calls to appropriate departments.
- Welcomed visitors and clients, providing exceptional customer service and support.
- Scheduled appointments and maintained calendar for office staff efficiently.
- Assisted in maintaining office supplies inventory and ordering as needed.
Paraprofessional
Upper Twp Primary School
Marmora, NJ
10.2024 - 12.2025
- Supported classroom activities by assisting teachers with lesson plans and materials preparation.
- Facilitated student engagement through individualized instruction and support in diverse learning environments.
- Monitored student behavior, ensuring compliance with school policies and fostering a positive atmosphere.
- Collaborated with educators to develop strategies for addressing varying student needs effectively.
Food and Beverage Server
Deauville Inn Restaurant
Strathmere Island, NJ
08.2022 - 09.2025
- Provided prompt and courteous service to guests, enhancing overall dining experience.
- Managed food and beverage orders efficiently, ensuring accuracy and timeliness.
- Assisted in maintaining cleanliness and organization of dining area, adhering to health standards.
- Collaborated with kitchen staff to ensure seamless communication between front and back of house.
- Resolved guest complaints professionally, contributing to a positive atmosphere and customer satisfaction.
Food,beverage, and Banquet Server
Avalon Links and Country Club Tavern
Claremont, Nj
03.2007 - 08.2021
- Set up banquet spaces according to event specifications and client preferences.
- Provide exceptional service to guests, ensuring satisfaction throughout events.
- Assist in coordinating food and beverage service during large gatherings.
- Maintain cleanliness and organization of dining areas before, during, and after events.
- Collaborate with kitchen staff to ensure timely delivery of meals to guests.
Massage Therapist and Spa Receptionist
Golden Nugget Hotel & Casino
Atlantic City, NJ
12.2011 - 05.2018
- Provided therapeutic massage services to clients, addressing individual needs and preferences.
- Conducted assessments to develop personalized treatment plans for optimal client outcomes.
- Maintained cleanliness and organization of treatment rooms, ensuring a welcoming environment.
- Educated clients on self-care techniques and wellness practices to enhance overall health.
- Managed appointment scheduling and client records efficiently using practice management software.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Education
Associate of Science - Massage Therapy And Spa Management
National Massage Therapy Institute
Egg Harbor, NJ06.2010
Associate of Arts - Liberal Arts And Sciences
Rowan Community Collage
Sewell, NJ06.2007
Skills
- Organization skills
- Time management
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and seating client
- Service-oriented mindset
- Front desk operations
- Phone etiquette
- Professional and polished presentation
- Positive and professional
- Multitasking and prioritization
- Courteous and professional
- Team collaboration
- Customer complaint resolution
- Visitor and customer relations
Timeline
Paraprofessional
Upper Twp Primary School
10.2024 - 12.2025
Food and Beverage Server
Deauville Inn Restaurant
08.2022 - 09.2025
Massage Therapist and Spa Receptionist
Golden Nugget Hotel & Casino
12.2011 - 05.2018
Food,beverage, and Banquet Server
Avalon Links and Country Club Tavern
03.2007 - 08.2021
Receptionist and Reservations
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Associate of Science - Massage Therapy And Spa Management
National Massage Therapy Institute
Associate of Arts - Liberal Arts And Sciences
Rowan Community Collage