Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Adler

Joliet,IL

Summary

Skilled in disability awareness and multitasking, I enhanced client independence at Trinity Services through empathetic support and efficient problem-solving, achieving positive outcomes. My experience also includes improving order accuracy at Amazon, demonstrating my ability to meet productivity targets while ensuring quality and safety.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional Caregiver

Trinity Services
01.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Enhanced client independence by providing personalized support and implementing individualized care plans.
  • Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
  • Complied with all applicable regulations, policies, and procedures related to the provision of direct support services for individuals with disabilities or other special needs.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Recorded status and duties completed in logbooks for management.

Warehouse Associate

Amazon
09.2019 - 01.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Education

Bachelor of Arts - Psychology

The Chicago School of Professional Psychology
Los Angeles, CA
05-2026

Associate of Arts - Psychology

Joliet Junior College
Joliet, IL
05-2024

Skills

  • Disability awareness
  • Emotional support
  • Meal preparation
  • Personal hygiene assistance
  • First aid and CPR
  • Respectful and compassionate
  • Special needs care
  • Multitasking and organization
  • Medication administration

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • Adult CPR/AED certification – American Red Cross.
  • First Aid Certification

Timeline

Direct Support Professional Caregiver

Trinity Services
01.2024 - Current

Warehouse Associate

Amazon
09.2019 - 01.2021

Bachelor of Arts - Psychology

The Chicago School of Professional Psychology

Associate of Arts - Psychology

Joliet Junior College

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Laura Adler