Laura Aguilar
Billerica,MA
Summary
Proven team player with a track record of enhancing customer satisfaction at McDonald's through exceptional customer service and time management skills. Excelled in fast-paced environments, demonstrating problem-solving abilities and a flexible schedule. Achieved significant improvements in order fulfillment efficiency by collaborating effectively with colleagues and handling cash accurately.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
06.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
House Cleaner
Authentic Cleaning Services
06.2022 - Current
- Disinfected and mopped bathrooms to keep houses sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Interacted directly with customers and worked on scheduling issues
Waitstaff
Carleton Willard Village
03.2022 - Current
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
Education
High School Diploma -
Billerica Memorial High School
Billerica, MA05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Crew Member
McDonald's
06.2022 - Current
House Cleaner
Authentic Cleaning Services
06.2022 - Current
Waitstaff
Carleton Willard Village
03.2022 - Current
High School Diploma -
Billerica Memorial High School