Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Education and Training
Certification
Timeline
Generic

Laura Aguilar

Bartow

Summary

Results-driven Assistant Store Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, staff training and development, and sales strategy implementation. Excel at leadership, communication, and problem-solving to enhance team performance and achieve store objectives. Committed to fostering positive customer experiences while driving business growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Hibbetts Sports
Bartow
05.2023 - Current
  • Implemented campaigns and promotions to help with developing goods and services.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Delegated work to staff, setting priorities and goals.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained inventory by checking merchandise to determine levels.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Trained new employees on store policies, procedures and customer service standards.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provided training to new employees on company policies and procedures.

Cashier

McDonald's
Bartow
11.2022 - 03.2023
  • Greeted customers promptly and responded to questions.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.

Education

High School Diploma -

Lake Region High School
Eagle Lake, FL
05-2024

Skills

  • Customer service
  • Sales strategies
  • Inventory management
  • Visual merchandising
  • Employee training
  • Financial reporting
  • Retail operations
  • Staff supervision
  • Staff training/development
  • Customer experience
  • Time management abilities
  • Delegation
  • Reliability
  • Store opening and closing
  • Scheduling
  • Inventory control
  • Shift scheduling
  • New hire training

Accomplishments

  • graduated with honors

Languages

3

References

References available upon request.

Education and Training

other

Certification

  • BLS CERTIFIED

Timeline

Assistant Store Manager

Hibbetts Sports
05.2023 - Current

Cashier

McDonald's
11.2022 - 03.2023

High School Diploma -

Lake Region High School

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