Summary
Overview
Work History
Education
Skills
Timeline
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Laura Arredondo

Amarillo,TX

Summary

Dynamic professional with extensive experience at Potter County, excelling in document scanning and records management. Proven ability to deliver exceptional customer service while maintaining confidentiality and accuracy. Bilingual communicator skilled in problem-solving and relationship building, ensuring efficient operations and strong team collaboration. Adaptable and reliable, committed to achieving organizational goals.

Overview

22
22
years of professional experience

Work History

Microfilm Clerk

Potter County
09.2011 - Current
  • Prepare, process and digitize documents by operating microfilm cameras, scanners and processing equipment to preserve them for archival and retrival purposes
  • Inspect documents
  • Operating various machines. Microfilm camera, scanner,Pitney bows mail machine, sign machine.
  • Pick up out going mail from the county offices run it through the pitney bows machine and make sure correct postage is printed on mail pieces. Keep up with the amount of mail that was sent off for the day.
  • Recive requests for name plates and or signs for county offices. Design what is requested into a vinyl material.
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Help out in records center when needed. Pull file request for different departments, cremains for county judge when requested, shredding when my help is needed.

Administrative Assistant

City Of Amarillo
03.2007 - 08.2011
  • Check accounts to see if they were up to date on water billing payment arrangements.
  • Send cut off orders to meter guys.
  • Set up payment arrangements
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Order Puller

Hastings Entertainment Inc
06.2003 - 02.2007

Recived and processed orders from hastings stores. Ensured accuracy in picking, packing and shipping items. Moved pallets from one location to another using pallet jacks or forklift.

Education

Palo Duro High
Amarillo, TX
05.2003

Skills

  • Document scanning
  • Records management
  • Telephone etiquette
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Adaptable and flexible
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Decision-making
  • Relationship building
  • Microsoft office
  • Data entry
  • Bilingual
  • Record keeping

Timeline

Microfilm Clerk

Potter County
09.2011 - Current

Administrative Assistant

City Of Amarillo
03.2007 - 08.2011

Order Puller

Hastings Entertainment Inc
06.2003 - 02.2007

Palo Duro High