Laura A. Silva
Mesquite
Summary
Dynamic caregiver with extensive experience at Home Kare of Dona Ana, LCC, delivering exceptional patient care and companionship. Bilingual in Spanish and English, with strong communication skills and proficiency in Microsoft Office and Oracle. Dedicated to enhancing clients' quality of life through personalized care plans and unwavering support.
Overview
18
18
years of professional experience
Work History
Caregiver
Home Kare of Dona Ana, LCC
Las Cruces
09.2022 - Current
- Assist with medical needs, prepare a care plan, provide coordinator with quarterly updates, assist with basic needs, provide companionship, help with housekeeping, monitor medications, prepare meals, assist with transfer and mobility, provide with transportation
Caregiver
Alternative Personal Care
Anthony
09.2014 - 09.2022
- Assist with medical needs, prepare a care plan, provide coordinator with quarterly updates, assist with basic needs, provide companionship, help with housekeeping, monitor medications, prepare meals, assist with transfer and mobility, provide with transportation
Finance Representative II
AT&T
El Paso
06.2007 - 10.2014
- Answer questions to agents to resolve accounting/financial problems for their dealers
- Run Audits monthly to calculate compensation for dealers
- Prepared reports relating to commissions paid at end of month
- Handle inquiries relating to commissions
- Responsible for paying out $9 million dollars for 18 stores at the end of the month
- Maintain files necessary for record keeping and tracking all the commission results and complies with applicable SOX requirements at the end of the month
Education
Master’s degree - social work
Western New Mexico University
12.2024
Bachelor’s degree - social work
Eastern New Mexico University
05.2023
Skills
- Bilingual, fluent in Spanish and English
- Strong communication skills
- Proficient in Microsoft Office (Excel, Microsoft Word, PowerPoint, and Outlook)
- Proficient in Oracle
- Proficient in Telegence
- Proficient in Business Objects
- Proficient in BID access
- Proficient in Horizon
- Patient care
- Excellent customer service
References
References available upon request.
Timeline
Caregiver
Home Kare of Dona Ana, LCC
09.2022 - Current
Caregiver
Alternative Personal Care
09.2014 - 09.2022
Finance Representative II
AT&T
06.2007 - 10.2014
Master’s degree - social work
Western New Mexico University
Bachelor’s degree - social work
Eastern New Mexico University
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