Seeking a position in customer service where I can apply all my knowledge and my excellent communication skills, and therefore, be part of a successful organization.
Overview
5
5
years of professional experience
Work History
Receptionist
Shenandoah Foot and Ankle
Front Royal, VA
01.2024 - 06.2024
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Coordinated appointment scheduling for multiple staff members, optimizing calendar management.
Streamlined communication between departments, enhancing service delivery and response times.
Assisted in training new reception staff, fostering a collaborative work environment.
Maintained organized filing system for client records, improving accessibility and data retrieval.
Handled incoming calls and inquiries with professionalism, providing accurate information to clients.
Housekeeper
TownePlace Suites by Marriott
Front Royal, VA
11.2022 - 04.2024
Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
Executed laundry services, including washing, drying, and folding linens efficiently.
Assisted in inventory management by tracking supplies and notifying management of low stock levels.
Collaborated with team members to ensure timely room turnover and guest satisfaction.
Conducted regular inspections of facilities to identify areas needing repair or improvement.
Trained new staff on cleaning procedures, safety protocols, and equipment usage effectively.
Dental Assistant
Skyline Dental
Front Royal, VA
02.2022 - 06.2022
Assisted in patient management, ensuring comfort and readiness for dental procedures.
Prepared treatment rooms by sterilizing instruments and organizing supplies efficiently.
Supported dentists during procedures, maintaining focus on patient care and operational flow.
Educated patients on post-treatment care and oral hygiene best practices effectively.
Assistant Manager
Dollar Tree
Front Royal, VA
10.2021 - 02.2022
Assisted in daily operations, ensuring team efficiency and adherence to company policies.
Coordinated staff schedules, optimizing resource allocation for maximum productivity.
Supported management in developing training programs for new employees, enhancing onboarding experience.
Monitored inventory levels, facilitating timely reorders to maintain stock availability.
ASSISTANT MANAGER
DOLLAR TREE
03.2020 - 12.2020
Manage cashiers on the front end of the store, stock freight, handle night deposits and handle cash within the store. Assist in opening and closing of the store and any customer complaints.