Laura Barros Souza
Knoxville,PA
Overview
6
6
years of professional experience
Work History
Office Assistant
University Of Tennessee Housing
08.2022 - 05.2023
- Answered and managed incoming and outgoing calls with residents, parents, and stakeholders.
- Processed incoming and outgoing mail and packages according to established procedures.
- Reviewed files, records, and other documents to obtain information to respond to requests.
Volunteer
Ooltewah High School
08.2019 - 05.2021
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Teaching Volunteer
ARCA
05.2017 - 05.2019
- Taught English to groups of up to twelve children, ages 5-13, reinforcing language skills through structured lessons and targeted activities.
- Assisted in teaching Portuguese to Haitian refugees, ages 23-46, supporting them with completing assignments and reinforcing language comprehension.
- Utilized leadership and problem-solving skills to manage emergency situations and maintain a positive learning environment.
Childcare Volunteer
L.E.A.L
05.2017 - 05.2019
- Provided comprehensive care, safety, nutrition, and education to groups of up to eight children, ages 3-17.
- Designed and implemented wide range of age-appropriate activities to engage and educate children at different developmental stages.
- Assisted with tutoring across various subjects, offering personalized support to help children improve academically.
Education
Bachelor of Arts - Language And World Business
The University of Tennessee - Knoxville
Knoxville, TN05.2025
Skills
- Cross-cultural communication
- Multitasking
- Effective Communication
- Problem-Solving
- Team Collaboration
- Interpersonal Skills
- Office Administration
- Adaptability and Flexibility
Languages
Portuguese
Spanish
Italian
English
Timeline
Office Assistant
University Of Tennessee Housing
08.2022 - 05.2023
Volunteer
Ooltewah High School
08.2019 - 05.2021
Teaching Volunteer
ARCA
05.2017 - 05.2019
Childcare Volunteer
L.E.A.L
05.2017 - 05.2019
Bachelor of Arts - Language And World Business
The University of Tennessee - Knoxville