Laura Baston
Des Moines,WA
Summary
Highly-motivated applicant with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Takes pride in helping others through sharing knowledge.
Overview
4
4
years of professional experience
Work History
Pet Sitter & Dog Walker
Rover
Seattle, WA
12.2021 - Current
- Met with owners to gather pet care information and discuss pet sitting duties.
- Communicated with clients regularly regarding their pet's care needs and progress.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
- Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
- Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
- Encouraged positive reinforcement methods while working with animals.
- Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
Referral Coordinator
Seattle Veterinary Specialists
Kirkland, WA
- Scheduled patients according to availability and urgency.
- Answered questions and resolved concerns raised by both patients and specialists.
- Coordinated with internal departments and external agencies to ensure timely processing of referrals.
- Performed data entry related to referrals into electronic health record systems.
- Communicated regularly with patients regarding their care plans following a referral.
- Assisted technicians and surgeons as needed.
Education
Canine Behavior & Training Specialist
Triple Crown Academy
Hutto, TX05-2005
Associate of Arts - Humanities & Social Sciences
Mohawk Valley Community College
Utica, NY06-2004
Skills
- Positive Attitude
- Customer Service
- Schedule Coordination
- Adaptability and Dependability
- Organizational Skills
- Interpersonal Skills
- Problem-Solving Abilities
- Attention to Detail
References
References available upon request.
Timeline
Pet Sitter & Dog Walker
Rover
12.2021 - Current
Referral Coordinator
Seattle Veterinary Specialists
Canine Behavior & Training Specialist
Triple Crown Academy
Associate of Arts - Humanities & Social Sciences
Mohawk Valley Community College