Laura Belizaire
Pembroke Pines,FL
Summary
Dynamic and results-oriented professional with a strong background in client service and communication, seeking to leverage proven skills in cultivating positive relationships, resolving issues promptly, and delivering exceptional customer experiences. Eager to contribute to a dynamic team in a challenging environment.
Overview
21
21
years of professional experience
Work History
Community Mental Health Educator (Volunteer)
Augier Combined School
03.2019 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Loan Officer
Kings County Capital, Inc.
06.2013 - 01.2020
- Guided clients through the loan application process, ensuring clarity and understanding at each stage
- Proactively troubleshooted and resolved transactional issues to maintain seamless operations
- Educated clients on the intricacies of the home buying process, fostering informed decision-making
- Conducted thorough credit approvals, underwriting, and financial analysis to facilitate successful loan applications.
Customer Service Representative
Brooklyn Brokers Inc.
11.2010 - 10.2013
- Utilized scheduling tools effectively to manage lobby traffic and enhance customer experience
- Provided valuable feedback to managers for process improvement and optimization
- Offered personalized solutions tailored to meet the needs of diverse clientele
- Managed credit applications with precision and attention to detail.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Telecommunications Operator
Hospital
Miramar, FL
09.2003 - 10.2009
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Education
Associate Degree In English - Creative Writing
Brooklyn College
Brooklyn, NY05.2000
Skills
- Database Management
- Relationship building and management
- Documentation Review
- Sales expertise
Skills Summary
Proficient in cultivating positive relationships with clients and colleagues., Skilled in understanding and addressing diverse client needs., Demonstrated ability to communicate with clarity and diplomacy across various platforms., Strong verbal and written communication skills, adaptable to different audiences and contexts., Adept at active listening, providing constructive feedback, and fostering productive dialogue., Proven ability to understand and address concerns effectively., Proficient in crafting clear and concise written communications with a focus on correct grammar and punctuation., Experienced in tailoring messages to suit specific audiences and objectives.
References
Available upon request.
Languages
Creole
Native or Bilingual
Timeline
Community Mental Health Educator (Volunteer)
Augier Combined School
03.2019 - Current
Loan Officer
Kings County Capital, Inc.
06.2013 - 01.2020
Customer Service Representative
Brooklyn Brokers Inc.
11.2010 - 10.2013
Telecommunications Operator
Hospital
09.2003 - 10.2009
Associate Degree In English - Creative Writing
Brooklyn College