Laura Bijloos

• Market the collections via pop-ups, social media and email reach out
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Followed up with customers about resolved issues to maintain high standards of customer service.

Assisted Dutch citizens facing humanitarian issues.

Analyzed immigration trends between the Netherlands and the United States.
Evaluated current communications between various corporate divisions to determine efficiency in French, English and in Dutch.

Assisting applicants with visa and passport and dual-citizenship issues
Coordinated legal information between various international agencies (Ministry of Justice,
Ministry of Foreign Affairs, Immigration Services)
Arranged appointments and scheduled meetings between the subsidiaries and the head company
Coordinated governmental regulations between the United States and the Netherlands
Held an agenda; networking and keeping updated contacts with customers/colleagues